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Monthly Archives: February 2012

Being Just Crazy Enough

This morning Casey wanted to show a humorous approach on how to overcome mental illness.

Joshua Walters, a man who is bipolar, shares his stories and views on finding the right balance between medicating your craziness away and powering through your illness to find your creativity and drive. We’ve all seen the stories of people overcoming physical disabilities. When it comes to mental illness awareness, sometimes these issues are swept under the rug. Although we all may not suffer from any mental illness, Joshua Walters inspires us to be creative and driven. He tells us embrace the crazy that is inside of all of us because without that crazy, how will we ever persevere?

Posted in: Driven to be better, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/02/27/being-just-crazy-enough/

Gene ≠ Destiny

This Thursday morning, we were shown how we ourselves can define physical outcomes.

Sal: When thinking about taking 100 % responsibility for your life and getting what you want, I often think of how we have no control over a certain natural limitation: our genes. This morning I shared a video that shows we can affect our genes by our lifestyle. There is sense of a healthy lifestyle throughout our culture.
Several employees participated in a marathon recently, and even a triathlon! The healthy snacks found in the idea room is another marker showing how the health and happiness of the employees are crucial to the Lawline success. I shared this video with the rest of the company because it shows how far our actions can affect change in our lives. This speaks to our values by freeing us from the idea of being limited.
We can strive for our best by actively learning, seeking creative solutions, taking time to help others, exuding optimism, and being driven to find a better way.

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/02/23/gene-%e2%89%a0-destiny/

♦ ♣Card Array♥ ♠

Yesterday morning, Sean wanted everyone to play this card game in order to work on seeking creative solutions.

We had four teams and four decks of cards. Two teams formed an alliance with the task for one group to arrange all the shuffle cards in ascending order and the other in descending order. Each person were given random amount of cards face down in their hands. Chris mentioned what helped was that his group created a strategy before arranging. When his group were done, they helped their ally finish.

Since everyone had different cards they had to work together as a team to place the cards in numerical order. There was really good communication from both teams and Sean felt like that was the key to winning the game. Once the winning team was on the same page they were able to complete the task in only a matter of seconds.

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/02/23/%e2%99%a6-%e2%99%a3card-array%e2%99%a5-%e2%99%a0/

Back to Basics, 50 States Style

In an attempt to channel our elementary school education, I had Lawline split into small groups with some brave individuals standing alone.  Each group and individual received a pen and paper and was instructed to write down, as fast as they could, all 50 states.

My reasoning behind this was 2 fold;

  1. Don’t be afraid to go back to basics, i.e. channeling songs you learned in grade school or little tricks teachers showed you.
  2. 2, 3, 4 etc heads are better than 1.  Emphasizing the importance of team work.

Something as simple as naming all of our countries’ states can seem to be difficult and this activity reminded us how its okay to keep it simple and start from the beginning.

Posted in: Actively learning, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/02/23/back-to-basics-50-states-style/

Lawline Team Culture – Post 9 of 20

Accountability

Management is more of an art than a science. Every person is different, which requires a manager to understand each person separately rather than managing everyone in the same way. Saying something to an employee in one way can be interpreted by another employee in a completely different way.

One thing that does change when managing people is holding them accountable to their work.

While the style or approach a manager takes with people may be different, each employee must be held accountable for their work regardless of what part of the business they function in. This is very important in a small business where roles can often be shared, changed, and undefined due to the growing culture.

David Schnurman, CEO of Lawline.com, believes in order to make people accountable for their actions agreements must be in place. “I learned early on in starting my own company that people will do their best work on things they want to do or enjoy. This is why when I speak to my employees I want them to tell me they can do something or they will get the work done.”

David believes in asking people if they can complete tasks rather than telling them.

“If I say to an employee ‘Create 40 new CLE courses for us this month’ this is an order coming from me. They can easily tell me at the end of the month that I have set the bar too high for them and it was impossible for them to get the work done. But if I ask them ‘Do you think you can create 40 CLE programs this month?’ then it becomes an idea they are agreeing to. They have the choice to say no and suggest a different number, but now it has become their idea.”

This accountability and management style is what has allowed Lawline.com to grow with confidence to now 35 employees! (with more on the way!)

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/02/22/lawline-team-culture-post-9-of-20/

January Spotlight: Micah – ACTIVELY LEARNING

Micah has led the charge with our new PTZ camera – a camera that features remote directional and zoom control. In combination with Wirecast, the setup would allow a moderator to be located anywhere in the world while filming programs in our studio, and it would allow the moderator to have unique control over the camera’s functioning through the remote.

However, along the way, a few problems came abound…

First, the company sent him the wrong camera, then the right camera they sent didn’t work. Next the cable they sent with it was wrong. After this, he got the control pad and it took two hours of calls with their customer support staff to get it to work. Afterwards, the audio was not working and he needed to get a new device.

Further, the mount was not in and he had to find a new one.  Once this happened, Micah needed to find a solution to get it to work remotely, and he came up with an original mix between Skype and Logmein as well as a screen capture solution to back it up…

Bottom line any mortal would have been stopped in his tracks, but each obstacle just pushed him further to make it happen. He continues to learn and this in combination with his drive leads him to consistently innovate.

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/02/22/january-spotlight-micah-actively-learning/

January Spotlight: Corey – SEEKING CREATIVE SOLUTIONS

In October 2011, Lawline.com released its newest subscription form of Lifetime CLE. Priced at $799, it opened up a great opportunity for customers to receive our product at a low cost. Though it is a great offer, two things brought on a challenge

  1. Change is always hard, and we have focused on selling 1-2 year subscriptions over the past few years.
  2. Though the price is small for lifetime, it is still a large upfront cost.

Corey saw this as a great opportunity, however, to reach his monthly goals at a faster rate. For customers that purchased the unlimited subscriptions, he went for upgrades. For customers that were interested, he carried the conversation forward by introducing the product. He did not push the product toward anyone, rather, he creatively wove the new price and offer into his discussions and used his intuition to target opportunities.

This has led him to a team leading amount of lifetime sales, along with keeping him atop the leaderboards over the past few months. Over the past few months Corey has continuously set the bar for the Lawline sales team through following his creative intuition on the phone in optimizing his performance with Lifetime CLE.

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/02/22/january-spotlight-corey-seeking-creative-solutions/

January Spotlight: Kyle – HELPING OTHERS

If you look around the office and the activities going on in each department, there is a good chance you have seen Kyle nearby. He has put his hands into nearly every aspect of the company through a desire to help in every aspect he can.

In our efforts in corporate sales, for example, you can find him going on a sales trip with Ken and providing the support and knowledge of our company’s programming. During Dave’s presentations and webcasts on company culture, you can see him on screen providing insights.

With hiring, you can see him taking on a full-fledged effort to find the perfect new recruits for our production department, including our staffing in Florida. In marketing, he allots his feedback and corrections on our email newsletters regarding our customers, and has actively brought out our “free credit” campaign in which faculty can distribute their courses to whoever for free. Further, in the AM huddles, Kyle can be found as leading the discussions and the daily reviews, getting the team prepared for the day ahead.

These are only a few of the areas he can be found, and a complete list would not fit this section of the newsletter. His ability to help the company in every aspect has allowed us to move ahead in every department.

Posted in: Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/02/22/january-spotlight-kyle-helping-others/

January Spotlight: Sal – OPTIMISM

There has been a lot of change in Sal’s room over the past few months; however, the single constant throughout has been his optimistic outlook.

Sal has continued to be a driving factor in the company’s shift in its Lifetime CLE campaign. Every day he consistently provides feedback on customer reactions and continues to find ways to optimize the product.

This optimism and consistency in performance has led Sal to raise Customer Outreach to his level. With recent changes in the department, Sal’s presence leaves an aura of success and optimism regarding the coming months. Even in the most recent days where he has been solo in his efforts, he has continued his consistent attitude and perhaps even brought it out more fully through his adaptability in training new hires, answering CS calls, and overall doing everything needed to help the company.

With his leadership and presence through this optimism, the Customer Outreach department is one that is going to have very rapid and immediate growth over the next few months.

Posted in: Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/02/22/january-spotlight-sal-optimism/

January Spotlight: Todd, Joe, and the D team – DRIVE

On the week of the 15th, the development made a commitment to revamp the mobile site. Though it was thought it would take over a week to complete, the combined effort of the entire team enabled it to be done midweek. The highlight of this process was an all-day focus on Wednesday of the week to see the project to its completion. On that day, Joe and Todd switched the Lawline main site to an HTML 5 format, allowing our normal course center to play on the iPad. If you haven’t seen this, take a look… the course center was made for the iPad.

Next, Todd led the charge in assuring all our courses would now flow and function smoothly, which wasbasically an entire re-recoding of the site due to our recent Amazon Server switch.
Last, within one day the team, with the help of Seth, designed a completely new homepage, integrating the key features and the endless universe that we use symbolically within the company.

After only a week and without yet launching our marketing side, the site has already received astounding feedback. Below is an inquiry from a developer who came across the site:

“Hi i am a web developer for 3m and I just wanted to give your mobile developers some good feedback. I see it is made using jquery mobile, I also develop jquery mobile sites and yours is one The best yet, good job!”

This is only a small portion of the accolades and recognition our development team will be embracing in the near future!

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/02/22/january-spotlight-todd-joe-and-the-d-team-drive/

Believe In Yourself

Last Friday, Alex’s presentation were based on optimism and seeking creative solutions.

Alex: No video sums up optimism more than a video of a little boy learning to ride a bike and the resulting speech he gives after, telling every kid that “If you can’t do it, you keep trying until you can!”.

Click the cute kid below to believe in yourself!

I showed another video of Ellie Goulding which she came up with a way to successfully market her new album “Lights” through different marketing channels..  The video is an interactive music experience. If you retweet the link, your twitter name, and picture it will show up in the video in live time. That in turn encourages people to share the video.  Whether in marketing or sales or any other position, we can all learn from a little creative solution seeking.

Click the picture below for an interactive experience!


Posted in: Exuding Optimism, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/02/21/believe-in-yourself/

Guiding the Future

On Friday, February 10th, a selected few of us were given the opportunity to visit a high school that specialized in  Law. This was part of the Youth Development Program with the Big Brother Big Sister organization. Everyone who went said it was very rewarding to give advice and speak to these kids about life after high school.

Ann: “All of them wanted to be heard. What I do hope that these kids will be more confident of the future and not be afraid to ask questions. To see them hungry for answers and that fact I could answer them was great.”

Casey: “The best part of the program definitely hearing the kids thank us for coming in. Also, when we would reflect on the end as a class what they had learned. What also really upset me was the fact that there was no health education classes at the school.

Chris: “I would say taking the kids away from their element was the best. Many times kids are talked at and not to. Most of the kids were young and still getting used to the High School routine”

Frank: “It is great to hear from them and offer assistance that you can. Hardest part of the program is the reality of the resources some children have.  Some have a lot of support at home.  Some have none. I think the experience had more of an impact on the student’s and myself than I could have imagined.”

Jeff F(I): “I spread the word about Linkedin to every group I spoke to, as that is how I was introduced to Lawline and not a single student had heard of it. I thought the best part of the program was seeing how much the teachers appreciated us being there and getting to hear their students talk about future plans and goals. ”

Joe: “A lot of them are motivated for different reasons than I was, like being the first to complete college, seeing others in their family succeeding for the first time and wanting to emulate that. I feel like the one thing that got through to the every group was that interviews were conversations, it was a two way street. You are interviewing them as much as they are interviewing you. I think that empowers people as they walk into interviews, gives them a vote of confidence.”

Melissa: “I think the best part was being able to really think about the things I wish someone told me when I was beginning to think about college and the direction I wanted my life to go in.  Simple things like managing your time, finding a mentor or meeting one on one with an admissions person to talk about scholarship possibilities were things I either found out after the fact, or had to find out by going through the process with no guidance. The hardest part for me was to hear the kids didn’t have access to sports.”

Mike F: “I think the best part of the program was just getting some 1 on 1 time with students and understanding what it is like to be a kid in public school in the city in today’s age. Hopefully I gave some of the kids good advice that they will actually follow.”

Sal: “The best part of the program was going group to group and teaching them the proper handshake. I would introduce myself to each student, and then have them re-do the introduction with a different scenario: I told them that it’s 10 years down the road and I am the person deciding whether or not they get their dream job. I asked them to look me in the eyes and shake my hands with the confidence of a “there is no way I’m leaving this interview without this job” mentality. They laughed amongst themselves, but when it came down to it the introductions significantly improved.”

Posted in: Actively learning, Driven to be better, Exuding Optimism, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/02/17/guiding-the-future/

Building Ambition from the Ground Up

I wanted to throw in my own two cents about last Friday’s Youth Development Program with Big Brothers Big Sisters, which saw volunteers from Lawline.com visit a local high school to discuss the work that we do, the value of committing oneself to learning, and how to go about developing oneself professionally.

I approached the event with some hesitation, not doubting that the kids would find useful the information I had to share, but anticipating challenges inherent in the fact that I’d be addressing them from what would often be a very different economic bracket. It seemed likely that the children would assume that my experiences weren’t relevant to them, or would push back against what might seem a condescending effort to “bestow knowledge from on high.” While that was somewhat apparent in a number of interactions, I was impressed by how many kids were genuinely interested in the work I did, asking questions such as “What do you like most about your job?” and, “What do you find most difficult?”

The best part of the program for me was the degree to which nearly every student had either something in their lives about which they were passionate or a goal to work toward. I at times had to coax it out of them, asking such questions as. “You don’t know what you’re going to be? Okay, well, do you have any hobbies? Could you see those hobbies growing into something career-oriented?” In the end, however, there was always something there: “I want to be a molecular biologist. I want to be musician. I want to be a fashion coach.”

I made a point to ask questions as often as possible. Rather than functioning as a talking head, bombarding them with info, I asked them what they liked about school, what they didn’t like, what they wished they could change, what subjects they most enjoyed learning. The moment a given kid started to lose focus, I’d hit him or her up with a question. In the long run, this may have prevented me from dispensing as much info as I might have otherwise, but for me it was a worthwhile sacrifice, as everyone was listening as a result, and grabbing whatever info they could.

As expected, the most pronounced lesson I learned from the kids was how important it is to keep pushing forward in spite of personal difficulty, which in their case was often enormous.

I was also reminded of how fortunate I am to doing precisely what I love. For many of these students, the obstacles between themselves and their dream occupations seemed insurmountable, much as mine once did. That I can now work in video production, after pursuing a major that I was repeatedly told would take years and years to be lucrative, is quite a moving detail. I feel certain these students can realize the same!

Posted in: Actively learning, Driven to be better, Exuding Optimism, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/02/16/building-ambition-from-the-ground-up/

Reading Someone Loud and Clear

There are times when we misunderstand what someone is feeling. This morning, I had everyone do an exercise to help pick up on verbal and nonverbal cues, as well as to adapt to others’ feelings.

I split everyone into two groups and had each group pick different “actors” for each turn. The actor/actress picked from a bag an adjective to act out while the situation was meeting up for lunch. At the end of the 45 second skit, their group had to guess what their adjective was. We had Happy vs Macho, Cultured vs Busy, Nasty vs Content, and Suspicious vs Charming. People had different perspective on Cultured. One thing that became very evident was Happy, Content and Charming stayed positive and tried to calm Macho, Nasty, and Suspicious. They didn’t let the negativity phase them and keeping a cool head in difficult situations is important!

Afterwards, we discussed how the actors portrayed their emotions and how they could have displayed that feeling better. The reflection was to help everyone identify effective cues and to better understand how they displayed their own cues.

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/02/09/reading-someone-loud-and-clear/

Lawline.com Pictionary

Lead Program Attorney Kyle R. led yesterday’s morning meeting with a game of Lawline.com Pictionary! This activity was a chance to let everyone at Lawline to show off their artistic talent or lack thereof. It also gave everyone a chance to see how they view Lawline. It is easy to think of a object or an activity but drawing it is a completely different story. However, Jeff F. on Team 1 shined with his interpretation of one of Lawline.com’s core values – “Taking Time to Help Others”. Jeff drew a person hanging on a cliff with another person helping them up. Of course everyone was able to spot one of our core values when they saw it. For Lifetime Learning, he drew a cradle that pointed to a grave surrounded by books.

On Team 2, most of the team members took turns drawing things from Program Attorney(that resembled Kyle strangely) to Actively Learning(eyes popping out to a book) to Champs(our fav deli).
Frank’s interesting version of Red Bull wasn’t caught on immediately but he redeemed himself with his drawing of Live Events.

Overall Team 2 won by two points but everyone really showed how well they knew Lawline.com.

Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/02/09/lawline-com-pictionary/

Lawline Team Culture – Post 8 of 20

Core Value Questions

Each candidate who goes through the interview process with Lawline.com is asked to answer a series of questions related to our Core Values. These questions allow us to get a better understanding of them and their values. They also provide a very good written sample.

See the Core Values and questions below:

Taking Time to Help Others
Can you think of examples in the pas six months of when you have taken time to help others? If so, what was the result? Also, what are some of the benefits you find when you help others without wanting anything in return?

Exuding Optimism
“If you realized how powerful your thoughts are, you would never think a negative though.” “Having a positive mental attitude is asking how something can be done rather than saying it can’t be done.” We all wish we were pure optimists in life as nothing would ever get you down. Do you consider yourself an optimist? If so, what percentage of your personality does it make up and why?

Learn
We all learn in different ways. Some people read books, others attend classes or watch online courses. What have you done to actively learn over the past six months? Maybe tell us the most recent books you read or a great documentary you watched. There are lots of ways to learn that do not fit the traditional view.

Seeking Creative Solutions
We love people who think on their feet and can find a creative solution to a given challenge. Most challenges come with little warning and need to be solved in a short period of time. It is a certain type of person who excels under these circumstances. What is it about you that we will love when it comes to seeking creative solutions?

Drive to Find a Better Way
When someone is driven to find a better way, they try to make a fundamental difference that will cause a long lasting change. Is there any issue or problem you believe can be done better? What solutions do you have to make it better? For example, cutting a six pack holder so it does not hurt dolphins is a creative solution to the problem. Finding a better way is not dumping them in the ocean in the first place.

After reading the answers to these questions each interviewer has a much better understanding for the candidate. During interviews at our office, we will ask questions pertaining to the answers to the Core Value Questions. This has impacted our hiring tremendously and allows for a more thorough interviewing session.

Posted in: Uncategorized | Leave a comment
Permalink: http://careers.lawline.com/2012/02/09/lawline-team-culture-post-8-of-20/

The Success Principles – Melissa from Production

Every new employee is given “The Success Principles” by Jack Canfield. This book talks about the mental part of life and how the decisions we make are ultimately up to us. No one else can decide what we do, how we feel, or how we do things. Here is Melissa’s feedback on the book.

Before reading “The Success Principles”, by Jack Canfield, I considered myself a pretty positive person. I try to be fully supportive to those around me, and give encouragement and advice whenever possible. When I began reading this book, however, I realized something; I never payed any attention to my inner voice. Externally, I was offering positive thoughts and reassurance to others, while denying myself the very same thing.

In his book, Canfield talks about aggressively changing any negative thoughts and replacing them with positive ones by affirming these new thoughts aloud. He says that by doing this you can actually change your moods and re-energize your own personal goals. By re-affirming these positive thoughts and visualizing yourself completing set goals, Canfield believes that you can actually draw successes to them- with a lot of hard work, of course.

Although I’m not sure if I buy into the idea of getting something you want by willing it to happen, but making daily affirmations like, “today is going to be a great day, I’m going to get a lot accomplished today”, really had made a huge difference. I find myself coming into work almost excited to make my statement come true. When you complete your goal, especially after you’ve said it aloud, you feel an extra sense of accomplishment and pride. When I don’t recite a morning affirmation and a lot gets completed I feel good about the work I did, but it doesn’t compare to being able to say to myself, “I completed a goal today”.

You’re thoughts to yourself make a huge difference in your moods. Even though it seems strange at first, the more you reaffirm new positive thoughts, the less you have to consciously think about them. They start to become your new, supportive and positive inner voice.

Posted in: Actively learning, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/02/08/the-success-principles-melissa-from-production/

The Success Principles – Andrew from Customer Service

Every new employee is given “The Success Principles” by Jack Canfield. This book talks about the mental part of life and how the decisions we make are ultimately up to us. No one else can decide what we do, how we feel, or how we do things. Here is Andrew’s feedback on the book.

There are many times that we are faced with conflicts that occur in our private and work lives. Many people, including myself, have made the wrong decision about who we discuss the conflict with. Quite often, we complain to people who can not help us with the complaint. For example, people go to work and complain about their girlfriend to their co-workers.

When they come home from work they complain about their troubles at work to their girl friend. There is a simple reason why many of us approach conflicts in this manner. The reason is because it is easier and less risky. It takes courage and fortitude to talk to your girlfriend/boyfriend and tell them that you are not happy with the way things are working out. There’s an even larger risk when you’re asking for a behavioral change. For example, it takes valor and courage to be assertive to your boss and ask for better hours.

At the end of the day, your boss and you are the only people who can affect the outcome. Your girlfriend can be a great listener but she has no power to affect the situation.

Successful people learn to replace complaining with requests and take action to propel themselves closer to their goal. Successful people when they find themselves in situations that they do not like they either work to make it more to their liking or they leave. It is all about have the right attitude for the situation.

Taking this concept one notion further, author Jack Canfield of the book “The Success Principles” tells a quick story about Ty Cobb. Reporters asked Cobb when he was 70 “What do you think you’d hit if you were playing these days?” He replied, “ About .290 maybe .300” The reporter replied,” that’s because of the travel, the night games, the artificial turf, and all the new pitches like the slider, right?” Cobb replied “No, its because I am 70,” Now that is a fine example of self-belief.

This book is a great collection of many short stories that affirm success through a plan. I could have discussed many stories and many tenets but I felt the two that I discussed previously are the most relevant to my life. Although they may seem basic on the surface, proper attitude and self-belief are two principles that I am striving to infuse into my life to help me achieve my own success story.

Posted in: Actively learning, Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/02/08/the-success-principles-andrew-from-customer-service/

Lawline Team Culture – Post 7 of 20

PLAID

During each interview Lawline.com employees will measure 5 core qualities of the candidate. These qualities are not something that will change or improve much if the candidate is brought on for the position. A sheet of paper with each quality is given to each interviewer to fill out following the interview.

PLAID is the acronym we use.

Professionalism
Likeable
Articulate
Intelligence
Driven

Each candidate is scored on a 1-5 scale, with 5 being the highest score. Professionalism, likeable, and articulate do not have specific questions to rate each candidate. These are subjective to each interviewer and are scored based on the candidate’s performance during the interview. One question we put on each employee’s PLAID form to fill out during the interview is ‘Would you want to work with this person?’.

Intelligence is based off of the behavioral questions asked during the interview. We use many examples to see what the candidate would do in real Lawline scenarios such as assisting customers. Driven is very similar with behavioral questions, but it is also based upon a candidate’s resume (and extracurricular participation in college if an entry level candidate).

Through using PLAID, we have raised the quality of new employees. We also streamlined part of our hiring process to ensure there is a standard to go by.

PLAID has allowed our company culture to evolve and become stronger with the hiring of each new employee!

Posted in: Driven to be better, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/02/07/lawline-team-culture-post-7-of-20/

Here We Go Again!

running-up

I just came back from running around the park. The highlight was running up the big hill, there was this guy who past me a while before and I saw him way ahead of me. I put it in full gear up the hill to pass him. When I got close he clearly heard me coming and I felt him speeding up. At the top of the hill I was in a dead sprint. I said to myself if I beat him past the light on the top of the hill I can do the 50K run (32 miles) that Kyle signed me up for on 4/29. So finally we were neck and neck and we past the light.  To be honest it was that close.  Almost like that on purpose so I do not leave my decision up to winning an imaginary race but up to what I want to do.

All I know is I felt better then anything in my life when training for the marathon. You feel like a machine, an athlete. You feel healthy and you have energy.  Obviously the challenge is this is 6 miles more then the marathon and I could barely finish the marathon.  Can I train to run 6 more miles in just 12 weeks? Certainly the fact that I am coming off of a marathon less then 3 months ago will help me in getting to the next level.  Anyway, what I do know, I want to start training again….. so here we go!!!

Posted in: Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/02/07/here-we-go/

Lawline Team Culture Series – Post 6 of 20

Hiring Practice

The only way to build on top of the great company culture Lawline.com has created is to add more members of the team who will believe and be invested in the culture. That is why our Hiring process and practices are very rigorous and always evolving to find the best way.

The process will always start with a candidate answering a few questions based on our Core Values. These questions are graded by our hiring staff to decide the next step for the candidate. Soon after a phone interview is set up for the candidate. The preliminary conversation focuses around the candidates experience and job function.

Following the phone interview candidates will be given access to a trial account to view Lawline.com from a customer’s perspective and provide feedback on their experience. This gives the candidate a great chance to show their analytic skills. The feedback is reviewed and hopefully an in-person interview will be conducted. The main objective of the in-person interview is to go a bit further into the candidates resume and grade them on our Culture PLAID scale (Professionalism, Like-able, Articulate, Intelligence, and Driven). Each candidate is graded on a 1-5 system.

An assignment is then given to each candidate to complete, which differ depending on the department. It is a very simple task we assign, which let’s us take a peak at the person’s creative and driven side. These are graded and discussed by the hiring team, upon which references are checked.

One more in-person interview is set up to meet with management, which will look to ask behavioral and open ended questions to the candidate. These interviews are conducted in our “World Famous” Idea Room.

The final part of the interview process includes spending a day in the life of that position. The candidate is trained by an employee to get accustomed to the position, then the candidate performs simple tasks included in their potential job for a few hours. This gets the candidate to understand the company culture, the position, and co-workers. It also gives Lawline.com a chance to see how the candidate performs and transitions throughout the day.

Most importantly, Lawline.com is looking to add to its solid culture! And please, no typos!!!!

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Permalink: http://careers.lawline.com/2012/02/03/lawline-team-culture-series-post-6-of-20/

It’s About Ability, Not Disability

Yesterday morning, Mike S. showed us a story of not obstacles, but determination.

Mike S: “Rohan Murphy is a motivation to everyone around him or to anyone who knows about him. Growing up with no legs, sports was never in his cards but he didn’t care. He was determined to prove to himself and everyone else around him that he could be just as good of an athlete as anyone else. In 8th grade a wrestling coach approached him about giving the sport a try. He not only tried it out but was so successful he made it to the NY State tournament by the time he was a Senior. In college he went out for the Penn State wrestling team and not only made it but had a VERY successful collegiate career. Now he is a Motivational speaker trying to help other people with disabilities realize that there is no one standing in their way from doing anything they want to do except for themselves…”

FYI – Mike S. actually meet Rohan in person after his friend lost a match to him. Even though Mike was there to support his friend, Rohan just amazed Mike so much that he had to share his story.


Check out Rohan’s Nike Commercial

Posted in: Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/02/03/its-about-ability-not-disability/

Lawline Team Culture Series – Post 5 of 20

Culture of Discipline

Many think a great idea can turn into millions. This is true, kind of. An idea is only a piece of a larger puzzle which can create something great.

A large part of that puzzle is the structure of an organization. Within that structure is one characteristic which creates solitude: discipline.

Imagine, as an owner, trying to start your morning off with a meeting involving the entire company, in which everyone plays an intricate part in the meeting. Now imagine if only 25% of your organization showed up on time for the meeting, with the rest coming in a few minutes apart, until finally at the conclusion of the meeting everyone has arrived. Think of the same example, except only 50% or 75% show up on time.

If only 25% of the organization is on time, those in the meeting probably feel like outcasts for being the few in the office. At 50% the company is split between those who are there and those who are not. At 75% the outcasts become those who are not on time.

Now imagine if every morning 95% of the company was on time to the morning meeting. Maybe that 95% makes up 1, 3, or 5 people not on time. Those people are going to feel mighty awkward walking into that meeting late. They will also make sure if they are late, they will make sure it will be the last time.

Having everyone buy into this type of culture of discipline is a very important part of the Lawline Team Culture. Unless you get buy-in from employees, this is not possible. Leaders in the organization are expected to lead by example, and with that, followers are necessary to enforce these examples.

No one enjoys waking up to an alarm clock (or at least not many!), but discipline is all about doing what you don’t want to do, when you don’t want to do it. At the very least, enjoy where you work and what you do to put yourself in a position to succeed!

Posted in: Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/02/01/lawline-team-culture-series-post-5-of-20/