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Author Archives: Ambassador Ann

Next Stop: Leaving High School

On Friday, April 27th , Lawline.com had another opportunity to team up with Big Brother Big Sisters and participate in the Youth Development Program again! Besides myself, we had a new team of mentors come and speak with high school seniors who were majoring in Marketing.
Here’s what some of the mentors had to say:

Trisha: It is so different from when I went to high school and I loved seeing how it has changed. I learned that the kids are really mature for their age and know a lot more then what I did at that age.  I think I taught them what really happens in college and that they should prepare out what they want to do and be okay with change because it will happen. I really had a great time and wish I could have spent more time there and really got to learn more about the kids and the school.

Ryan: The best part of the program was getting the chance to meet every student as opposed to just a few of them. It really gave me an opportunity to see just how unique in their interests and yet how similar in their fears each of them were. I felt that many of them were fairly focused and set on what they wanted to do. I expected the students to be attentive, but not entirely enthusiastic about having strangers coming in and talking about their jobs. Instead they were happy to talk about everything, and were open about what was going on in their lives and receptive to any advice I could give, no matter how useful/useless. I’m impressed at how much more focused and driven the students are than I was at that age.

Corey: My favorite was just being able to be real with the students who are basically where I was 5 years ago. The hardest part was engaging with the students who were shy. I tried teaching them that it’s ok to explore your options. I think the enjoyment of it all exceeded my expectations.

Andrew: The best part of the program was how eager the students were to listen and absorb everything that I shared with them. it appeared they wanted to be there learning as much as I wanted to be there teaching. I was really impressed how mature the students were. I was fortunate that I did not have to work while in high school and could just concentrate on my studies. However, I do think entering the workforce while at school does have advantages. I stressed that It is important to get involved in activities and network ones self to meet as many people as you could. Networking is the most important skill in the work force today. It was an experience in which I felt great after I left because I felt that I positively impacted others which is something that I love to do.

Steph: There was this girl was dying to ask me about public relations and I was glad to be able to give her some advice on course work in college and internships. The hardest part was getting those who didn’t want to talk, to talk.  I attempted varying the topics (school, friends, parties etc). I hope I taught them that change is okay! Especially changing your major, even schools.  That it’s important to figure out what you don’t like as much as what you do like.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/05/10/next-stop-leaving-high-school/

Battle of the Bands

Last week, a few of us were invited to M5 Battle of the Band. The bands were great but my favorite, May Contain Awesome, won the battle.
It was nice that M5 had our logo closest to the stage.

David presenting his company

Trisha proud of our Lawline.com logo

Posted in: Uncategorized | Leave a comment
Permalink: http://careers.lawline.com/2012/05/09/battle-of-the-bands/

NJ Devil Fan

Programmer by day / Devilish at night.

Posted in: Uncategorized | Leave a comment
Permalink: http://careers.lawline.com/2012/05/09/nj-devil-fan/

March Spotlight: Andrew – ACTIVELY LEARNING

Andrew has been going out of his way to update the learn blog with info about the Treyvon Martin case and other legal infoblogs. (Check out them out at http://learn.lawline.com/learning-blog/!) Through this he, along with the help of others, has been able to increase the company’s social media grade from a 65 to 90 (out of 100) according to Hubspot’s “marketing grader.” He has added social media features to the site, along with receiving a great deal of comments and shares on his articles. Always learning!

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/05/02/march-spotlight-andrew-actively-learning/

March Spotlight: Jeff – SEEKING CREATIVE SOLUTIONS

When the sales team complained that many of the people on the Illinois list no longer worked at the firm Jeff took immediate action.  Doing is usual working through late in the night he came up with a solution that the sales team can easily search the person in the firm and see if they still work there.

The goal is to save time and only focus on the right people.  What was so great about it in true Jeff fashion he sent a email with screen shots diagraming exactly how to use this feature in the CRM.  Hope this goes a long way!

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/05/02/march-spotlight-jeff-seeking-creative-solutions/

March Spotlight: Rob – TAKING TIME TO HELP OTHERS

There are many many examples of how Rob takes the time to help other but for the sake not writing an essay, two examples are shared.
1-Sean recently started doing off hours and had a lot of questions during his first night. He had to call Rob a bunch of times with many questions. Rob took the time to explain everything to Sean in great detail. Since Sean started in August Rob always been there to help with any questions Sean has about the site or anything in general.

2-Over one weekend, Rob single-handedly set up the Production Department’s new office.  When they walked in on Monday morning, not only were the desks, phones, computers, and printer fully functional, there was nary a stray wire in sight.  Rob’s great work on our the office has provided inspiration to the entire Production team (and all those who visit us in this office like Chris) to think of new creative ways to sell our product to our customers.

Posted in: Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/05/02/march-spotlight-rob-taking-time-to-help-others/

March Spotlight: Sigalle – EXUDING OPTIMISM

Becoming a new program attorney is no easy task. You have to go through Kyle…enough said. However, Sigalle makes it seem like a theme park ride with her bottomless optimism. She has booked courses, done interviews, and hosted live events with confidence and fiery energy. She has only been here a little over a month but it seems she has been her forever. She perhaps a program attorney in her past life; who knows?

Sigalle, keep up the great work!

Posted in: Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/05/02/march-spotlight-sigalle-exuding-optimism/

March Spotlight: Alex – DRIVEN TO FIND A BETTER WAY

In the spirit of being driven, Alex took the initiative and implementing a California Paralegal market for our courses. Not only that, Alex touched on all core values! He took the time to help a potential customer who needed their paralegal credits, actively learned how we can accredit our courses for paralegals, found a creative solution to the potential client’s accreditation’s issue, and found a better way to make Lawline.com expand its market!
Way to go Alex!

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/05/02/march-spotlight-alex-driven-to-find-a-better-way/

The Amazing Chris!

On Monday, Chris showed how he was actively learning by performing Trapeze and facing his fear of heights! Our Customer Service Guru also learned how to use Final Cut to edit his own video.

Ladies and Gentlemen, children of all ages, click below to watch the High-Flying, Death-Defying, Spectacular, Daring Chris!!!!!!
Chris Trapeze Video

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/05/02/4408/

Alter Ego

Ever wonder who you would be in a parallel universe? You could be just about anyone. A firefighter, intergalactic trader, hero or villain. 

Rob had just two questions for us (Well technically, it is four questions):
-If you could do any job at Lawline.com, what would it be? Why?
-If you had to choose someone to do your job, who would it be? Why?

With this question, people had to think hard considering they love the job they are doing. After some time, a majority would like to be a Program Attorney or Web Developer. The reasons behind choosing program attorney is that they would like to organize events, speak with attorney, gotten through law school and educate others. As for Web Developer, it would allow those to be creative.
When it came to choosing those to cover their position, it seemed everyone was trust-worthy in performing the job.

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/05/02/alter-ego/

2012 Best Company To Work For

The “Best Companies to Work for in New York” project is a statewide program managed by Best Companies Group. It is an exciting initiative dedicated to finding and recognizing New York’s best employers.

Last night, Lawline.com won #12 place as Best Company to Work for in New York State!! Everyone here is so incredibly proud of this achievement!

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/04/27/2012-best-company-to-work-for/

Pay Attention

In yesterday’s morning presentation, Sal showed a short video of sleight-of-hand artist Apollo Robbins manipulating someone’s focus in order to steal several items from them.

Sal: This video demonstrates how humans are keen on focusing their energy on one particular event. We often find ourselves multitasking while answering phones, talking to others, or even walking down the street looking at our smartphones. By nature, we are very good at focusing our attention on one thing and excelling in a particular goal. I feel that by acknowledging the fact that we cannot put all of our energy into all of our actions while multitasking we can enhance our productivity. Instead of loading our plate and trying to tackle everything at once, we can slow down to complete goals and solve problems one by one.

Posted in: Actively learning, Driven to be better, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/04/24/pay-attention/

Lasting Impressions

Last Friday, Brandon began his presentation by discussing a personal story involving purchasing a book on Amazon and dealing with the United States Post Office. In the story, everyone was able to see how two different customer service agencies handled customer service. Even though the end result was the same, the main message was that sometimes the process and the journey are more important than the end result.

The second part of the presentation involved an interactive game. In society, individuals usually judge each other based off of prejudices and stereotypes. Those impressions usually have a long lasting effect on how everyone views one another. The activity was that everyone had 3 minutes to develop a group of 3 to 4 people with something in common, not involving a prejudice or a stereotype. One group included people who enjoy movies while another one was a group of three who believe Pterodactyls are ancestors of a either a bird or a reptile.
(FYI: The answer is a bird.)

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/04/24/lasting-impressions/

Pair Up

Last Thursday, Jeff Fann, an intern for the Production Department, presented on his last day here. We’ll miss him around here. Thanks for your hard work Jeff F!

Jeff Fann: For my last day at Lawline, I decided to just go with something lighthearted and fun. Inspirational is always great but sometimes it’s helpful just to let loose and laugh. I decided to play a game wherein people would get pieces of paper with the name of an animal and, acting as that animal, would have to locate similar “animals” in the room.

As predicted, things got wacky pretty quickly and I was happy to see everyone was taking on their new roles enthusiastically. The highlight of the entire exercise came from Micah. Not knowing how many people would show up, I made more pieces of paper than there were participants. Micah (who I believe was a frog) turned out to be the only frog and spent the entire time hopping around looking for his fellow frogs to no avail. Oh, and of course there was Kyle pretending to be a pigeon with no partner as well. Thanks Lawline for the fun times!

Posted in: Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/04/24/pair-up/

Bowling For 300!

Last Thursday evening, 300 was the place to be for Lawliners. At first, we had 8 teams face off. Afterwards it was free-for-all fun to get the top score.
It is too early to say if we’re going to start our own league but I do know we had so much fun bowling!

Mike F. showing us how it's done.

Stephanie having a ball!

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Mike B getting that X with a sling!

Frank concentrating for a strike.

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Ryan exuding optimism!

Lawline's 'Unofficial' Bowling Team

Posted in: Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/04/23/bowling-for-300/

MotivHate

Last week, Stephanie presented a video that featured an interview with Carter Branch, a friend of hers from school. He started a movement called MotivHate.

It’s an anti-hate and anti-bullying movement that dwells on the idea of turning negative energy into positive and using it to your advantage.
With the negative results of bullying and hate crimes, it is great that people are unifying and standing up against it.

Posted in: Driven to be better, Exuding Optimism, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/04/23/motivhate/

Do You Bachata?

Last week, Chris taught us how to dance Bachata. Bachata is music that originated in Dominican Republic. Recently, the music has become extreme popular. This was not always the case beause early on, Bachata was regarded as being solely for the lower class in Dominican Republic. These attitudes have since changed. The best thing about Bachata is that it is easy learn. A simple 1, 2, 3 Step and you got it down.

The brave volunteers, Joe, Sigalle, Ryan and Stephanie bachata’d to the grove of this video:

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/04/23/do-you-bachata/

One Question…

There was a lot of reflection on life during yesterday’s morning huddle.

Janet: The video below was a project based on the idea from fiftypeopleonequestion.com in which it embraces the different cultures, different views, different experiences and thoughts of fifty people in one place in one day in one city. The reason I chose this video is not to focus on things that we may or may not regret but to bring to the forefront the idea that if we were to take a little time out of our lives, be it daily, annually or in blocks of years, it is in my true opinion something truly necessary to each of us. Necessary not just on a professional basis but more importantly on a personal basis.

Taking the time to look back on your achievements and really think about your position in the present, through being true to yourself, you will hopefully lead a life with as little regrets as possible, if any. Lawline.com’s 5 core values are something that we embrace every single day in work but I also believe that they work deeper to a personal level.

Posted in: Actively learning, Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/04/13/one-question/

As Bad As Breathing

Michael B : This morning, I chose to share this video with everyone because I believe it fits in perfectly with our core value, Driven To Find A Better Way.

Success is a mindset as much as it is a goal. Everyone “wants” to be successful but it is the people who put their mind to something so intensely that they forget about everything else including eating and sleeping. My favorite line of this story is the part where the speaker says “that if I fall asleep I might miss the chance to be successful”. To be successful we must seize the opportunities that we have at work, at home and everywhere else and give yourself the mindset that success is your only option. We should treat each day as the most important day of our lives and tell ourselves that I am going to make today better than yesterday.

This video is perfect for the sales team at Lawline.com because you have to think of every phone call as a chance to be successful. If it is your first call of the day or your 150th call of the day, each phone call is essential to the success of the sales team and the success of Lawline.com.

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/04/10/as-bad-as-breathing/

Dreams Come True

In 2010, Melissa and her classmate filmed interviews with the people involved with the Carver Center. This was her senior project and a great one at that.

Melissa: The Carver Center in South Norwalk CT offers free after school enrichment programs and extra curricular activities for free to any students from 5-12 grade.  In an area where the drop out rate is extremely high, 100% of graduates from the Carver Center go on to some form of higher education.  Pretty amazing!

Posted in: Actively learning, Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/04/05/dreams-come-true/

Waltz Clog

We shuffle-step yesterday morning to the rhythm our two feet. This being because Joe showed us some fancy dance moves. With our newly mastered skill, a Lawline Tap Dance Ensemble could be in the works (maybe).

Joe
: One of my greatest passions for a decade of my life was tap dance. I took lessons for over ten years and I taught it for over six. In the spirit of always actively learning, I taught Lawline a simple tap step over the course of five minutes. Great way to entertain at parties.

Please be advised that Joe is not pictured above but in this previous blog with Jazz Hands.

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/04/03/waltz-clog/

“Fill In The Blank”

Shark or Temple..can't tell.

This past Friday morning, Sal & Alex went on an adventure! They were the main stars in Ken’s Improv game called “Fill In The Blank”.

The audience (Lawline.com employees) gave them three things:
1. Location (Cancun)
2 Relationship (Father & Son)
3.an object they are looking for (A Mayan temple)

By pointing to us during various times, they were given blank suggestions and went with it. Sal apparently was a very tall four-year old kid who carried a spear which he left at the dog park. His father, Alex, led his child through shark-invested waters and seemed to not be quite happy with his son’s mistakes.

The purpose achieved: Thinking outside the box, thinking on their feet and having fun.

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/04/03/fill-in-the-blank/

B-Ballin’: The Video

On March 26, 2012, I posted pictures of our Lawline.com basketball game.

Check out this action-packed video of all the highlights!

Posted in: Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/04/03/b-ballin%e2%80%99-the-video/

Charades!

Outside the door of the idea room, two things could be heard: a minute long silence and then an outburst of phrases. This morning, we played Lawline.com-themed Charades.

After being split into two groups, a member from each group picked from a bag one of many written pieces of paper which Trisha wrote. After reading it, it was Action, Set, Go with all the best silent acting that would rival Charlie Chaplin.

Gamal’s impression of Jeff R.‘ was spot on with his thinking stance. For Team 1 to guess Sales Team, all Stephanie did was smile and laugh which in turn does show exuding optimism. Chris wasn’t too clear at first with his Taking Time to Help Others as he was trying to play a scene from Cliffhanger. However, his second scene was easier to figure.

All in all, both team got every gesture except one so Team 1 was the victor.  Congrats to Team 1!

Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/03/29/charades/

Final Advice

You have 30 seconds to live and you need to relay to your children or loved ones the 3 most important things to living a happy and fulfilling life!

That was the exercise Lead Program Attorney Kyle R. lead with for his morning meeting on Tuesday. Kyle asked everyone to write down what they would say. This exercise is to actually look at what you think is important because this is the way you should be living your life. It shouldn’t be ‘Do as I say, not as I do’. If you aren’t living your life this way, how can you tell someone else to?

Below are some responses:
  • Make Your Bed Every Morning.
  • Everyone Deserves A Second Chance.
  • Never Settled!
  • Do Something Everyday That Breaks You From A State Of Comfort.
  • Don’t Consider A Dream To Be Big Enough Unless It Terrifies You.
  • Value To No Aid The People Who Inspire You.
  • Deal With This Moment First.
  • You Do Not Own Success, You Rent It. And Rent Is Due Every Single Day.
  • Actively Weed Out Negativity.
Posted in: Driven to be better, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/03/29/final-advice/

Bangladesh’s Independence

Micah presented this morning on Bangladesh, where his wife was born, and which celebrates its Independence Day today, March 26th.

Micah: Bangladeshis are in every sense a driven people. Along with the people of India, they fought for 32 years for independence from Britain, which they achieved in 1947. Their own independence didn’t come until 1971, from what was then Pakistan, after a brutal 9-month war. Throughout it all, they never lost their push for self-determination.

Among them, one name in particular embodies their spirit: Rabindranath Tagore, a poet, sculptor, essayist, humanist, and musical composer, as well as the first non-European to win the Nobel Prize in Literature in 1913, and a tireless voice for Bangladesh and the Bengali community in India. Tagore died in 1941 without ever witnessing a free India, let alone Bangladesh. In spite of this, he never stopped believing in human potential, nor did he stop pushing the limits of what he could be.

Speaking to the importance of courage, drive, and total responsibility, Tagore tells us “Everything comes to us that belongs to us . . . if we create the capacity to receive it.”

I would also encourage the video below, for a chilling performance of one of his compositions, which in Bengali speaks of controlling one’s destiny:

A beautiful people, and an extraordinary man…

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/03/26/bangladeshs-independence/

B-Ballin’

Last week, we had our first Lawline Basketball Game. It was a 4-on-4 full court battles for two hours. There was fierce competition but great teamwork. Everyone got to switch teams a few times. Check out these action shots.

Jeff F, Sal, Kyle, Mike L

Mike S, Gamal, Corey, Mike F

vs

Corey making a 2-pointer

Speed-of-Light movement

Kyle Going for the Two!

Posted in: Uncategorized | 1 Comment
Permalink: http://careers.lawline.com/2012/03/26/b-ballin/

Pulse

This morning, Trisha had the team play the Pulse game.

The Pulse game entitles first to have a coin and a small ball. In this case, we used Ann’s rubberband ball. Then everyone was split into two equal lines facing each other across the room.  Each line held their teammate’s hands beside them.  The first person of each line, Chris and Julie,  had their eyes open, while everyone else had their heads down and eyes closed. In between the last two people of each line, Sean & Jeff R, is a chair with the rubber band ball sitting on it.

When Trisha flipped the coin on heads, Chris and Julie had to squeeze the hand of the next person and it went down the line, like an electric current.  Sean and Jeff R would try grab the ball before each other.  The first person to grab the ball got a point for their team.

Basically this game was another form of communication and just a fun way to start the day because everyone got competitive trying to beat the other team to get the ball.

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/03/23/pulse/

Jazz Hands!

Exuding Optimism! 

Janet, Joe, Sigalle, & Casey finishing a dance number

Posted in: Exuding Optimism | 1 Comment
Permalink: http://careers.lawline.com/2012/03/23/jazz-hands/

The Traveler’s Dilemma

Jeff F(II): Today I asked the Lawline team to work through an exercise known as the traveler’s dilemma- a variant of the popular game theory thought exercise, the prisoner’s dilemma.

In pairs, everyone was asked to choose between either $2 or $3, knowing that if both chose the same amount, both would receive that amount.  However, if the amounts differed, the person choosing $2 would be rewarded with $4 and the person choosing $3 would be reduced to $1.  The paradox of the exercise is that the most rational decision (choosing $2 since it always yields the highest individual result) does not actually yield the highest values.

Watching the game play out, what was most striking wasn’t the decisions people were making but rather why they were being made.  A sense of altruism and what worked best for the pair was evident and this led some pairs both choose $3, the optimal outcome.  This is a great example of being driven to find a better way.  Though some chose $3 because it may have seemed to be the higher yielding value, some chose it simply because they realized that you don’t always have to be rational, and working together and trusting in one another, a better overall result can be achieved.

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/03/22/the-travelers-dilemma/

♚Chess Rematch: Round 3♔

(I) Gamal starts fast and confident!

(II) Our chess warriors get pensive.

(III) Dave plotting to check Gamal's king.

Gamal came so close but he could not corner Dave’s king. I have faith Gamal will have his day.

Until next time….♛

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/03/21/%e2%99%9achess-rematch-round-3%e2%99%94/

11 Seconds

One lesson that was learned this morning: If life knocks you down, you come back stronger in spite of the challenges.

Jeff F: I grew up playing hockey against a kid named Travis Roy, a phenomenal player who earned a full scholarship to Boston University and who was already on the radar of many pro scouts.  11 seconds into his first shift in college and he crashed into the boards attempting to hit an opposing player and was paralyzed from the neck down.  He spent the next few years working on his rehab, graduating from college on time, and starting the Travis Roy Foundation which supports people with disabilities through research, funding and home improvements.  He truly exemplifies exuding optimism by taking a situation in which he could have given up but he made the most of it, became a motivational speaker and has now raised over $4 million dollars through his foundation.

Posted in: Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/03/20/11-seconds/

Those Smart Dingbats

Two heads are better than one so many together would solve quicker, right? Last Friday, I put that theory to the test with some brain teasers called Dingbats.

Dingbat puzzles, not to be confused with a type of font, are word puzzles that represent a phrase or saying.  These puzzle promote lateral thinking. After being divided into two, Team Blue and Team Green took turns picking a slip out of a bag and had 45 seconds to solve the puzzle. Some were very easy and others had both groups scratching their heads. Eventually the game became a tie so a sudden death match round took place. Team Blue scored the win with Joe’s math expertise.

See if you’re able to solve these:

  • GNIKOOL
  • 10001000
  • SYMPHON
  • our death match question: GR304.8mmAVE
Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/03/19/those-smart-dingbats/

New Kid On The Block

Last week, we had the honor of Sigalle joining the Lawline.com team! Yesterday, for her 1st morning meeting, she asked that everyone share their first memorable experiences from their early days at Lawline.com.

Sigalle
Starting a new job always comes with a sense of excitement, opportunity and, of course, apprehensions.  Thus, as I approached my first day at Lawline, I was very concerned with making a good impression, efficiently learning my responsibilities, and becoming an asset to a Company I felt so honored to be a part of.  Before delving into my responsibilities as a program attorney, I was assigned to the Customer Service department in order to better understand what the company was about, the services we offer, the various systems we use and the accreditation requirements for each state.

After only a few moments of being in a room with Tricia, Chris, and Andrew, my worries vanished almost immediately.  This is why:  They encompassed every core value in everything they did – and in doing so – they not only made me feel welcome, but they provided me with the confidence and tools needed to succeed almost immediately.

For example, each and every one of them exuded an optimism that I would quickly pick up all that I needed to know to excel.  In addition, they took the time to help me and answered every question I had with patience and with a smile.  Further, they were always seeking creative solutions to my need for access to documents and sites as I was not officially set up in customer service.  Lastly, I was inspired by how the three of them actively learned from each other and were always striving to find a better way.

These are what others shared of their beginnings here:

  • Micah - During my first week, Dave and I were struggling with our first project. At one point, I started engaging in quitter talk, at which point Dave said, “So you’re saying we should we just give up? What if this were your company?” That was the moment my perspective shifted – when I first realized the degree to which I was invested in the company, when Lawline’s goals were my goals, and when I had to take responsibility for everything I was part of.
  • Casey - During my first week, I closed five sales. I remember thinking “yeah, I can definitely do this.”
  • ChrisI remember getting donuts with Frank (VP) and meeting Dave (CEO) for the first time.
  • Mike BCo-workers barged into my call to help guide me through closing a deal.
  • AlexFrank having lunch with me. Discovering that Ken & Joe both were involved in theater.
  • Rob - I was making CPE questions my first couple of days. Jeff R kept saying that CPE was going to be huge.

It was such a delight sharing these moments with each other.
Welcome Sigalle and we all here look forward to many great memories!

FYI- Sigalle and I were singing NKOTB so enjoy this throwback video:
The Right Stuff

Posted in: Actively learning, Driven to be better, Exuding Optimism, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/03/16/new-kid-on-the-block/

Just A Typical Thursday Afternoon

Next pie goes to the winner!

Is it Thursday afternoon? Check.
Is the pizza here? Absolutely!

Here at Lawline.com, that means Pizza Thursday.
We all gather to have lunch and just enjoy each other’s company.

Today, it got a little competitive with a good chess match between our CEO Dave and Gamal. It was a very close game but unfortunately Gamal lost some key pieces to help him check. Congrats Dave on this victory!

Posted in: Actively learning | 1 Comment
Permalink: http://careers.lawline.com/2012/03/15/just-a-typical-thursday-afternoon/

February Spotlight: Trisha – ACTIVELY LEARNING

Over the past month, Trisha has taken on a great amount of new responsibility in the Production Department. She has completely changed the way we moderate our live webcast courses. She brought to it the ability to resolve customer problems, provide insight to the content of the courses, engage customers, and provide a unique environment for our learning center. Further, she has began producing materials for courses, assuring the courses are completed on the admin, put together course playlists, and actively challenged the department to continue pushing further.

At the same time, she has excelled in providing customer support and maximizing the experience of each individual person. Trisha’s ability to learn has created a unique and one-of-a-kind perspective and branch between knowing the customer first-hand, and insight into the production and quality of the courses themselves.

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/03/14/february-spotlight-trisha-actively-learning/

February Spotlight: Gamal – SEEKING CREATIVE SOLUTIONS

Gamal has always been a go-to person when it comes to creative ideas.

Most recently, he was a major factor in the idea generation of the Lawline landing pages (see the new tiers pages: http://www.lawline.com/gb), as well as a marketing fax to better communicate with potential customers and improve the sales process.

Further, Gamal has actively found ways to best segment our sales leads and lists and issue leads among the staff for optimal success.

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/03/14/february-spotlight/

February Spotlight: Ann – HELPING OTHERS

Ann launched the first Lawline sponsored charity event through Big Brothers Big Sisters in a Youth Development Program. She organized the event from start to finish, and set a platform for Lawline.com’s culture to grow through actively living out its Core Values within the community.

Ann’s words following the event summarize its impact perfectly: “All of [the students] wanted to be heard. What I do hope is that these kids will be more confident of the future and not be afraid to ask questions. To see them hungry for answers and that fact I could answer them was great.” The astounding feedback came from both ends of the event, and the event marked a great precedent in reaching out to actively build the surrounding community.

Posted in: Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/03/14/february-spotlight-ann-helping-others/

February Spotlight: Melissa – EXUDING OPTIMISM

During a record-breaking attendance for a Lawline.com webcast, the production team encountered some technical difficulties. In its first ever 3-camera filming, the entire screen and audio went out – resulting in zero viewers able to watch the program.

What could have been a potential larger issue was capped and resolved near immediately due to Melissa‘s cool nature and optimism. Under pressure, she let instincts take over and suggested going straight to restarting our software, rather than trying to resolve an unknown problem. This saved time and resolved the issue rapidly without sacrificing crucial seconds (yes, seconds!) in trying to delve into a problem. Her ability to assess the situation, take it for what it was, act quickly and reach a resolution fast was a true statement of her belief in her own instincts.

Posted in: Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/03/14/february-spotlight-melissa-%e2%80%93-exuding-optimism/

February Spotlight: Michele & Rob – DRIVE

Michele and Rob worked together to provide quality assurance to over 1000 courses. With a mixture of elements thrown, early in the year it became clear to assure the accuracy of quality of all our course offerings, the only fullproof method was for the team to roll-up their sleeves.

Each of them were relatively new to the accreditation department, and also were learning as they went. Extensive phone calls, a few late nights, and perhaps an extra red bull or two later, and they produced an entirely revamped, organized, and methodical accreditation system. Our filing system, both electronic and hard-copy, along with and an entirely new system of documentation were all carried out.

Both Michele and Rob showed tremendous leadership in seeing a problem, rolling up their sleeves and taking it straight on, and then following through with a new system to enhance the entire department.

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/03/14/february-spotlight-michele-rob-%e2%80%93-drive/

All or Nothing?

The presentation this morning was all about taking risks.

Mike S: I showed a clip from the television show Shark Tank. On it this guy looking for investments had a great idea about a balloon that you blow up inside of a wine bottle to keep the wine airtight and fresher for a longer period of time. On the show he had an option of having one guy buy in for 30% stake in his company and $40,000 to invest or he could sell ALL his rights to another investor who wanted to buy him out.

The risk here was does he hold onto his company and get an investment and hopefully make millions IF his product blows up OR take a check for $600,000 right this second. He asked if he could keep 3% royalties and one of the investors jumps out and he ends up having his buy out offer lowered to $400,000 which he eventually accepts.

The whole moral here is that sometimes in life you need to take risks to be successful otherwise you will ALWAYS wonder what could have been…

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/03/13/all-or-nothing/

Pick Your Song

Yesterday morning, we got in tune with ourselves to pick our song.

Nancy: From ancient Mayan circle chants (that may or may not be true) to the modern industrial sounds of Skrillex and dubstep, music plays an integral part of any culture or society. I always keep a little saying in the back of my head, “Looking at someone’s music player is like looking into a little piece of their soul,” and true to that, I did have one friend who was very shy and refused to let me see her iPod when I asked her if I could take a look. So for my morning presentation, I decided to have us all play a little game called “Pick Your Song.” It involves a bit of critical thinking and creativity, but also helps you understand the people on your team (or in your company) a little better.

The game itself is simple enough. You have a bunch of statements or questions (“Name your favorite ice cream flavor” or “What’s the weather like today?”) and you hand them out randomly to the people in your group. They all get a few minutes to think of a song that responds to the statement or question. For example: “What’s your favorite mode of transportation?” “Yellow Submarine, by The Beatles.” And then we go around in a circle and share our questions and answers. It’s a nice way of seeing what other people’s music tastes are and also the explanations that they give to song if the title doesn’t exactly answer the statement or question. One colleague received the question, “Who is your best friend?” and she responded with “Don’t Stop Believing, by Journey” because the song reminds her of her best friends and they always sing and enjoy that song together. The best part was that this game really displayed one of our core values, which is seeking creative solutions. We constantly have to find creative solutions for our questions, and in this case, we had to use song titles in order to get there.

So great exercise to get our brains moving and hopefully thinking of that song gave everyone a pleasant little thrill to start off the day!

Excerpts from the game:

  • Favorite Time of Day  -  AM to PM (Christine Milan)
  • Best Advice You Can Give  -  Lose Yourself (Eminem)
  • My Motto  - Why Should I Worry(from Oliver & Company)
  • Thought of the Day – What A Wonderful World (Louis Armstrong)
Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/03/13/pick-your-song/

Exemplifying Events

What Exemplifies Lawline.com for you?


Branding of Culture: Lawline.com employees like to work hard in a relaxed yet productive environment, in which they are always helping out their fellow team members and going the extra mile through working on weekends, at outside of the office work events, and volunteering with the community.

Big Brother/Big Sister Lawline Charity Event:

  • We got to share with others how cool we are and inspire them!
  • It was a chance to educate and energize both others and ourselves.

Its Employees:

  • At my interview, I loved meeting the team that made Lawline happen and keep it going.
  • Every conversation with any Lawline employee in the hallway.
  • When I first started everyone was so helpful to me. After a few months I would take an hour or so out of my day to help new hires. Sitting with them on the phone helped me feel more comfortable.
  • How everyone welcomed me warmly and made me feel a part of the team immediately.
  • Always getting breakfast with Sal and Casey!
  • Frank and Jeff showing me sales/marketing figures.
  • Meeting with David 2 weeks into my employment because I was scared it would not work out and his optimism that changed me.
  • My choice to stay with the company after the move from Courtlandt street because of the sales employees who remained.
  • Socializing with employees outside of work.
  • When I was given the name “Training” for the first time. It really made me feel individualized in the company when I was used to being a small fish in a big pond in past companies.
  • Other reps barging my calls to help me close my first sale.
  • The way the everyone in the company rallied during the transition period before and after we all moved into one office.
  • Traveling with Jeff & Frank to Albany to receive our Best Company to Work for award.

Company Environment:

  • Casual interactions are light hearted but still effective to get job done.
  • Laid back environment with with a go get ‘em attitude.
  • Making the decision to have the idea room and all that came out of it.

Faculty Event:

  • Having all the departments work together to set up and facilitate.
  • Everyone’s attitude was how else can I help to make this a kick ass event!
  • Showed how everyone in our company gets along.
  • We had a lot of fun at the faculty event. I feel like we really bonded that night.
  • Getting the twitter started at the faculty event and the product excitement and mingling at the events.

Weekends at Work/After Hours:

  • After Dave’s Lawline Culture/Company presentation, I spent the weekend at work and bonded with co-workers.
  • Spending all day painting the 5 new offices before the big move from Cortlandt Street.
  • Coming in on weekends and seeing more than 3 people here working that is pure Lawline.
  • One Friday after work we all sat in the idea room and just talked about random things while listening to music and having a nice beverage.
  • Virginia deadline weekend. We came and worked hard and played hard too!
  • Training for the marathon with Kyle. We talked more work stuff then anything else. Running is the best way to reflect on your days at the office.
  • Being up to 3am at home and on skype with Jeff & development crew on a few our server switch overs trying to solve a problem or two.
  • JP Morgan Run & drinks after.

Paintball Event:

  • We all worked hard as groups and somewhat tried to strategically defeat the other. But all in all, good fun and laughs.
  • It was fun and displayed how everyone works really hard but takes time to make lawline a fun and energetic environment with a real team!
  • Going to the paintball event.

2011 Holiday Dinner:

  • It was very memorable for me. It was the first time everyone let loose at a social event outside the workplace. It gave me a good feel for what everyone was like.
Posted in: Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/03/09/exemplifying-events/

Bouncing Back Better Than Ever

The video Corey showed yesterday about the 1995-96 Chicago Bulls exemplifies a lot of life lessons that we can apply to our everyday jobs.

Corey: “For one thing, Michael Jordan used the failure he experienced the year before to motivate him to amazing heights. Not only did he show up the next year in better shape and played harder than ever before, but he demanded that his teammates play with the same intensity.

We as a company should look at Scottie Pippen’s narrative as an example of what can happen when a group of people get together and decide to go above and beyond of what is expected. Every company, especially Lawline.com, is capable of doing the same thing. If we strive to be not just good, but great, we have the opportunity to be part of something extraordinary.”


Scottie Pippen discusses what made the 95-96 70… by Grdgez

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/03/07/bouncing-back-better-than-ever/

Do you know Ben, Dan, Pat, or Sam?

A wildflower clock

Early Monday morning, I decided to have the team activate their thinking caps.

We played a game called Ben, Dan, Pat & Sam. The object of the game is to guess the word after receiving part of a sentence or a clue. The word had to begin with Ben, Dan, Pat, or Sam. After splitting into two teams, we flipped a coin to see which would go. Team 1 won by calling heads.

A Flat-bottom Chinese Boat

The levels ranged from easy to hard with a final round. Being Lawline.com, the teams started with Medium but stuck with Hard all the way through. (We do love challenges here!) Each team had thirty seconds to solve the clue or risk having the other team steal. It was neck to neck but in the end, it was Team 2 who came through during the final round with a 10 point lead!

Here are some of the clues and their answers:

  • Petroleum Ether  (BENzene)
  • Knee Cap           (PATella)
  • A wooden sofa    (BENch)


Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/03/07/do-you-know-ben-dan-pat-or-sam/

Fabulous Flags

This morning Trisha asked the team to design a flag that represents themselves.

Trisha: “I created flags for each member of the team and they had to fill in the space with drawings and words that would tell people what makes them who they are.  I gave everyone about 10 minutes to design their flag.  After about 10 minutes we went around and everyone explained what their flag meant.

This exercise is used to get to know another person better.  Also it can be used as a good icebreaker because you can start off a conversation about what their flag is all about.”

Joe's Flag

Sal's Flag

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/03/01/fabulous-flags/

Being Just Crazy Enough

This morning Casey wanted to show a humorous approach on how to overcome mental illness.

Joshua Walters, a man who is bipolar, shares his stories and views on finding the right balance between medicating your craziness away and powering through your illness to find your creativity and drive. We’ve all seen the stories of people overcoming physical disabilities. When it comes to mental illness awareness, sometimes these issues are swept under the rug. Although we all may not suffer from any mental illness, Joshua Walters inspires us to be creative and driven. He tells us embrace the crazy that is inside of all of us because without that crazy, how will we ever persevere?

Posted in: Driven to be better, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/02/27/being-just-crazy-enough/

Gene ≠ Destiny

This Thursday morning, we were shown how we ourselves can define physical outcomes.

Sal: When thinking about taking 100 % responsibility for your life and getting what you want, I often think of how we have no control over a certain natural limitation: our genes. This morning I shared a video that shows we can affect our genes by our lifestyle. There is sense of a healthy lifestyle throughout our culture.
Several employees participated in a marathon recently, and even a triathlon! The healthy snacks found in the idea room is another marker showing how the health and happiness of the employees are crucial to the Lawline success. I shared this video with the rest of the company because it shows how far our actions can affect change in our lives. This speaks to our values by freeing us from the idea of being limited.
We can strive for our best by actively learning, seeking creative solutions, taking time to help others, exuding optimism, and being driven to find a better way.

Posted in: Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2012/02/23/gene-%e2%89%a0-destiny/

♦ ♣Card Array♥ ♠

Yesterday morning, Sean wanted everyone to play this card game in order to work on seeking creative solutions.

We had four teams and four decks of cards. Two teams formed an alliance with the task for one group to arrange all the shuffle cards in ascending order and the other in descending order. Each person were given random amount of cards face down in their hands. Chris mentioned what helped was that his group created a strategy before arranging. When his group were done, they helped their ally finish.

Since everyone had different cards they had to work together as a team to place the cards in numerical order. There was really good communication from both teams and Sean felt like that was the key to winning the game. Once the winning team was on the same page they were able to complete the task in only a matter of seconds.

Posted in: Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/02/23/%e2%99%a6-%e2%99%a3card-array%e2%99%a5-%e2%99%a0/

January Spotlight: Micah – ACTIVELY LEARNING

Micah has led the charge with our new PTZ camera – a camera that features remote directional and zoom control. In combination with Wirecast, the setup would allow a moderator to be located anywhere in the world while filming programs in our studio, and it would allow the moderator to have unique control over the camera’s functioning through the remote.

However, along the way, a few problems came abound…

First, the company sent him the wrong camera, then the right camera they sent didn’t work. Next the cable they sent with it was wrong. After this, he got the control pad and it took two hours of calls with their customer support staff to get it to work. Afterwards, the audio was not working and he needed to get a new device.

Further, the mount was not in and he had to find a new one.  Once this happened, Micah needed to find a solution to get it to work remotely, and he came up with an original mix between Skype and Logmein as well as a screen capture solution to back it up…

Bottom line any mortal would have been stopped in his tracks, but each obstacle just pushed him further to make it happen. He continues to learn and this in combination with his drive leads him to consistently innovate.

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2012/02/22/january-spotlight-micah-actively-learning/