Actively learning

The Success Principles – Melissa from Production

Every new employee is given “The Success Principles” by Jack Canfield. This book talks about the mental part of life and how the decisions we make are ultimately up to us. No one else can decide what we do, how we feel, or how we do things. Here is Melissa’s feedback on the book.

Before reading “The Success Principles”, by Jack Canfield, I considered myself a pretty positive person. I try to be fully supportive to those around me, and give encouragement and advice whenever possible. When I began reading this book, however, I realized something; I never payed any attention to my inner voice. Externally, I was offering positive thoughts and reassurance to others, while denying myself the very same thing.

In his book, Canfield talks about aggressively changing any negative thoughts and replacing them with positive ones by affirming these new thoughts aloud. He says that by doing this you can actually change your moods and re-energize your own personal goals. By re-affirming these positive thoughts and visualizing yourself completing set goals, Canfield believes that you can actually draw successes to them- with a lot of hard work, of course.

Although I’m not sure if I buy into the idea of getting something you want by willing it to happen, but making daily affirmations like, “today is going to be a great day, I’m going to get a lot accomplished today”, really had made a huge difference. I find myself coming into work almost excited to make my statement come true. When you complete your goal, especially after you’ve said it aloud, you feel an extra sense of accomplishment and pride. When I don’t recite a morning affirmation and a lot gets completed I feel good about the work I did, but it doesn’t compare to being able to say to myself, “I completed a goal today”.

You’re thoughts to yourself make a huge difference in your moods. Even though it seems strange at first, the more you reaffirm new positive thoughts, the less you have to consciously think about them. They start to become your new, supportive and positive inner voice.

Posted in: Actively learning, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/02/08/the-success-principles-melissa-from-production/

The Success Principles – Andrew from Customer Service

Every new employee is given “The Success Principles” by Jack Canfield. This book talks about the mental part of life and how the decisions we make are ultimately up to us. No one else can decide what we do, how we feel, or how we do things. Here is Andrew’s feedback on the book.

There are many times that we are faced with conflicts that occur in our private and work lives. Many people, including myself, have made the wrong decision about who we discuss the conflict with. Quite often, we complain to people who can not help us with the complaint. For example, people go to work and complain about their girlfriend to their co-workers.

When they come home from work they complain about their troubles at work to their girl friend. There is a simple reason why many of us approach conflicts in this manner. The reason is because it is easier and less risky. It takes courage and fortitude to talk to your girlfriend/boyfriend and tell them that you are not happy with the way things are working out. There’s an even larger risk when you’re asking for a behavioral change. For example, it takes valor and courage to be assertive to your boss and ask for better hours.

At the end of the day, your boss and you are the only people who can affect the outcome. Your girlfriend can be a great listener but she has no power to affect the situation.

Successful people learn to replace complaining with requests and take action to propel themselves closer to their goal. Successful people when they find themselves in situations that they do not like they either work to make it more to their liking or they leave. It is all about have the right attitude for the situation.

Taking this concept one notion further, author Jack Canfield of the book “The Success Principles” tells a quick story about Ty Cobb. Reporters asked Cobb when he was 70 “What do you think you’d hit if you were playing these days?” He replied, “ About .290 maybe .300” The reporter replied,” that’s because of the travel, the night games, the artificial turf, and all the new pitches like the slider, right?” Cobb replied “No, its because I am 70,” Now that is a fine example of self-belief.

This book is a great collection of many short stories that affirm success through a plan. I could have discussed many stories and many tenets but I felt the two that I discussed previously are the most relevant to my life. Although they may seem basic on the surface, proper attitude and self-belief are two principles that I am striving to infuse into my life to help me achieve my own success story.

Posted in: Actively learning, Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2012/02/08/the-success-principles-andrew-from-customer-service/

Are you citizen enough?

american-flag

This Tuesday morning, Jeff hosted a game that was an equivalent to a surprise pop-quiz.
Topic: U.S.A

Jeff F: “A few weeks ago I noticed a woman intently studying colored note cards while riding the subway to work. I subsequently saw her a few more times over the following days, every time with note cards in hand. When she sat next to me one day, I looked at what she was studying and saw they were practice questions for taking the United States Citizenship exam. When I saw a couple of the questions such as “Who is the Chief Justice of the Supreme court?” and “Who is the current Speaker of the House?”, I felt fairly certain that most Americans could not answer either of these questions, let alone additional questions from the test.

I devised a game show-style activity to demonstrate both our society’s lack of general knowledge regarding current affairs and hopefully to educate some people on our government. People work very hard to become citizens of our country and I think it’s important to occasionally take time to reflect on how good we have it here, even with all our flaws as a nation. ”

See if you can answer these questions:
How many representatives are there in Congress?
How many times may a Congressman be re-elected?

Posted in: Actively learning | 1 Comment
Permalink: http://careers.lawline.com/2012/01/31/are-you-citizen-enough/

Lawline Team Culture Series – Post 3 of 20

Lawline.com Core Values

What makes Lawline’s Core Values unique?

Our Core Values were created over time and took many different versions to finally come up with the list of five. It began when we started developing our hiring and application process. We tried to brainstorm the qualities our top employees embodied which would then be used to recruit the same type of “A Players”.

David came back with an idea of using the acronym “LAIDS”, which stood for: Likeable, Articulate, Intelligent, Driven, and Sociable. Each of our top employees scored a 5 out of 5 on the LAIDS scale. This helped our recruiting process because after each interview, the interviewee would have to score the candidate on LAIDS.

After improving the hiring process with this scoring technique, we sat down and started brainstorming our Core Values from LAIDS. The goal of having our Core Values has been to hire candidates who we feel embody these values on a daily basis, even if they do not realize it. We finalized the following:

- Actively Learning
- Seeking Creative Solutions
- Taking Time to Help Others
- Exuding Optimism
- Driven to Find a Better Way

To make this official, new hires are given a Core Values Card with their name on it which they are to hold onto daily. We also have our Core Values hung up in our offices (in the Idea Room which is where the snacks and coffee are located) for everyone to see. Every month a Core Values Newsletter is printed up, highlighting employees who have gone above and beyond the Core Values.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2012/01/27/lawline-team-culture-series-post-3-of-20/

Lawline Team Culture Series – Post 1 of 20

On January 24th, 2012, President and CEO of Lawline.com, David Schnurman, presented “10 Keys to Creating an Amazing Team Culture” in New York City. The event turned out to be a great success with everyone in attendance participating and collaborating on ideas used by Lawline.com. Over the next 20 days I will be highlighting main points from the lecture and how it is used by Lawline.com.

The Jolt

Every morning Lawline.com holds a company “Huddle” to start the day at 8:30am. A different employee is assigned to present each morning for 5 minutes to get the day started before breaking out into departmental meetings. It is common for an employee to perform a Jolt to start the day and get their creative juices flowing.

A Jolt is a brief exercise moderated by the presenter prior to going into their presentation. Before presenting the “10 Keys to Creating an Amazing Team Culture”, David started by having everyone in attendance stand and face the person next to them. The Jolt he had everyone perform was “The 3 Handshakes.” The first step of the Jolt was to shake the person’s hand next to you as if you were the shyest person in the world. Next, you shook their hand as if you were the most arrogant person in the world. And finally, you shook the person’s hand next to you as if it were your best friend who you had not seen in ten years.

This allowed everyone to get acquainted in a much different way, got everyone laughing, and set the tone for the evening’s presentation.

Next time your giving a presentation, try a Jolt! To learn more about Jolts check out the book “Jolts! Activities to Wake Up and Engage Your Participants” by Sivasailam “Thiagi” Thiagarajan and Tracy Tagliati.

Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2012/01/25/lawline-team-culture-series-post-1-of-20/

Which Switch Switches On Which??

Lightbulb Riddle

Sal got our noggins quite alert on this fine Monday morning.

Sal: “I think a great way to start the morning off is by doing an interesting brain teaser that gets our minds working. I always enjoyed riddles and brain teasers, so I presented everyone at Lawline with one of my favorites:
You are down at the bottom of a set of stairs, with three light switches by you. There are three light bulbs at the top of the stairs. You want to figure out which switch controls which light bulb. You cannot see any light at the top of the stairs from where you are standing, and you can only go up once to check the lights. You can also switch the lights on and off as many times as you want. What do you do to find out which switch controls which light bulb?

Answer: Turn on 2 light bulbs and leave them on for several minutes. Turn one off, and go upstairs and check the light bulbs. The light that is on corresponds to the switch you left on. There should be two remaining lights that are both off. The light bulb that is hotter corresponds to the switch you turned on then off. The remaining light bulb should be cool, and it corresponds to the switch that you did not turn on.

I feel that this riddle touched on our values of actively learning, seeking creative solutions, driven to find a better way, exuding optimism (riddles can be very frustrating at times), and taking time to help others. Everyone seemed very engaged trying to formulate the solution. “

Posted in: Actively learning, Driven to be better, Seeking creative solutions | 1 Comment
Permalink: http://careers.lawline.com/2012/01/16/which-switch-switches-on-which/

Who Done It!?

Who Done It

Michele: “Last Thursday morning, we learned whether or not Lawline team members can share interesting/silly facts about themselves at a moment’s notice) (definitely), and how well we all know each other (not so much). We each took two minutes to write our silly tidbit on an index card and then mixed up the cards and our fellow team members read the cards and attempted to guess to whom they belonged.

Trisha was able to figure out that it was Ann who liked to take late night walks across the Brooklyn Bridge, and Michael K knew right away that the only person who could have had a pet log growing up at to be Micah. Somehow every time the most unusual stories came up, we all automatically said it was Rob but no one guess his actually fact that he rode a roller coaster before he was even born. We also learned that Gamal is very well traveled, that Jeff F’s dad switched him to left handed from right handed on a bet, and that Jeff R stands on his head every morning.

Most importantly, we all had fun- which was a great way to start a very rainy, windy morning.”

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Permalink: http://careers.lawline.com/2012/01/16/who-done-it/

はじめまして

‘Hello, I am pleased to make your acquaintance’

Yesterday morning, I had everyone learn to introduce themselves in Japanese.
When the video first played, some were a little hesitate because of the hiragana (Japanese writing) that was displayed.
Soon after, everyone were in greeting themselves and had fun.

There were two reasons I picked to teach a Japanese greeting for the presentation. One because it had to do with one of our core values, Actively Learning!
The other because I wanted to share how my first day in Japanese class in college was. When class started, my sensei(先生) immediately started writing hiragana. Even though I was first intimidate by the language and even contemplated dropping the class, I soon became very comfortable and got an A in the class!

Remember to be polite when introducing yourself in Japanese. Also, don’t be scared to learn something new!!

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Permalink: http://careers.lawline.com/2011/12/30/hajimemashite/

Show and Learn

Last Friday, I had everyone either teach or learn a talent.

I split everyone into four groups and go to different rooms. The goal was to have each group find out who would be a leader to teach the rest a talent they had. It was quite interesting see how well everyone learned.

Sal is beyond awesome in beatboxing. You have to hear this guy! In Team 1, he had a band of harmonizing beatboxers.
In Team 2, Frank and Cha Cha Dance Unit were quite awesome. Everyone was more than impressed with those steps.
Team 3 had two members who didn’t know how to whistle but they were carrying a Christmas tune very well! Jeff F. did a good job.
In Team 4, Jeff R. taught his group how to do the perfect pitch. Mike R. was able to demonstrate himself what he learned to everyone.

Posted in: Actively learning, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/12/19/show-and-learn/

Dinosaur!

Lawline was roaring with creativity last Thursday.

Frank gave us the task to build a Dinosaur model and present a performance to show what is special about it. After being broken up into three groups, each group had a bag of random supplies such as feathers, toothpicks, and chenille sticks.

With only 5 minutes given  to create it, each team came up with a model along with a  story of how they moved and ate. One dinosaur, the Taurantasauras, ate everything and flew. Its tail inspired the Nike logo. The Mardigrasorous was on a spirit liquid diet and stayed low to the ground. Mardigrasorous was present with a rap (by CEO Dave) and beatboxing (by Web Developer Joe). Another dinosaur was able to fly and shoot lasers from his eyes.

It was great to see the team work and imagination of everyone come together! In the end, the team who build Taurantasauras won the challenge. Congrats to them!

Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2011/12/19/dinosaur/

Two Truths And A Lie

What better way to know someone better on a Friday morning by telling a lie?!

Gamal: “So it’s Friday, I wanted to liven up the environment and get the blood flowing with a great game of two truths and a lie.  It’s a great game where we find out fascinating things about one another. Also, we learn just what is in this person’s imagination that leads them to choose the thing about which they lie.”

Here are some examples of two truths and a lie that were told. Can you tell which ones are which?

Chris
I used to take a helicopter to work.
I’ve done a civil war re-enactment.
I never had nutella.

Steph
My fav color is green.
I’ve never been to a wedding.
I’ve had surgery on my hand.

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Permalink: http://careers.lawline.com/2011/12/09/two-truths-and-a-lie/

Third Annual Faculty Event 2011

On Thursday, November 17th we had our Third Annual Faculty Event 2011, the Learning Event of the Year.
Sal Forte interviewed some of the members of our Lawline.com family.

See what they are saying about the event and about Lawline.com.

Posted in: Actively learning, Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2011/12/02/3267/

Color My Day ______

Yesterday morning Corey had everyone do a short, team building exercise. Everyone was asked to write down 7 colors, one for each day of the week that they associate that color with.   He asked people to share and see how many people agreed or disagreed with each other. People had very different reasons for why they associated one color with one specific day.

For Tuesday, Sasha and Trisha picked Bright Green.
Sasha’s reason was it’s a nice day and she feels smart on that day. (FYI: She is always smart)
Trisha’s reason was it reminds her of the bridesmaids’ dresses for her brother’s upcoming wedding. Tuesday is the only day for her to do wedding preparations.

For Saturday, Sal & Joe picked Yellow.
It is the day S
al usually wakes up with the sun, not before.
For Joe, it is just a free, happy day.

This exercise showed how important empathy is in a social setting and especially a work place. Every individual thinks differently and no one is necessarily wrong or right. This understanding not only helps people get along in the office but it can be applied to sales and customer service as well. Understanding the problem or objection from the customer’s point of view is very important and will aid us in solving that problem or assuring the customer and fighting off that objection.

Interesting fact: In Thai tradition, there are colors assigned to the god of the day.



Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2011/12/02/color-my-day-______/

November Spotlight: Sean Barr – ACTIVELY LEARNING

A few months back, Lawline.com subscribed to the Jack Daly unlimited webinar package (you have to love those unlimited course deals). The seminars are about becoming a better sales person: creating referrals, being genuine, leading a team, what to say, when to say it, etc. For a while, the subscription to the courses went relatively unused…
Mid-month, Sean Barr was not where he wanted to be with his sales. When this happens, it is easy to be uncertain with what is happening or why there is a decrease. With someone as successful as Sean – it would be even easier to say it is just a slow start to the month, and things will pick up.

However, Sean didn’t take that attitude. When he wasn’t at the benchmark he had set for himself, he reached out to Frank to learn what more he could do. He knew he had the leads and that the sales were close, but wanted to learn how to get them on the line and close the deal. Frank led him to the Jack Daly webinars, and Sean took a course on the customer cycle and creating a referral network.
The unique thing about this one action was its spread: this specific webinar led to the rest of the team watching the same course – leading to multiple team meetings overviewing the diagrams from the course, a re-thinking of the sales process in general, plans for updates to the CRM system to integrate these ideas, and, ultimately, more success.

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Permalink: http://careers.lawline.com/2011/11/30/november-spotlight-sean-barr-actively-learning/

When life gives you lemons…

For today’s morning presentation, Mike gave us anxiety-causing situations to deal with.

He played a quick game with everyone regarding the core values. We were split up into 2 groups. Everyone was given a situation and had to work with their team to elaborate on the situation to say how it could potentially be negative. Then, each team will use one of the core values to turn the situation in the positive.

We had  30 seconds to come up with the potentially negative situation and how the core value would provide a solution.
Situations:
Example: Stuck on the train
potentially negative: You’re cramped up with a bunch of people and it’s extremely uncomfortable.
Core value: Actively learning. You use the opportunity to make a little small talk with the professional you’re squished against, and learn they’re an attorney who’s CLE deadline is in 6 days and they haven’t completed it.

  1. Traveling home for the holidays.
  2. You can’t find your wallet.
  3. You hear that a friend has said something mean about you.
  4. You’re sick and have to miss an important appointment.
  5. You’re moving into a new apartment.

There were a lot of great solutions such as finding another faster route during traffic and having friends help you move when you don’t have movers.
The point of this was to highlight how any situation can be turned into a positive. Like it says in The Success Principles book, how we react to situations determines if they are good or bad. Our core values can be used in any potentially negative situation to turn it into a positive.

When you get lemons, you should not only make lemonades but also soft drinks, marinades, Pine-Sol, etc. Have fun while doing it!

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/11/28/when-life-gives-you-lemons/

Lawline.com Faculty Family

Kyle Robinson, the Lead Program Attorney here at Lawline.com, also delivered a touching speech last Thursday at our Third Annual Faculty Event.
The effects our faculty have over lives across the country is profound. They exude our core values to the fullest.
Lawline.com couldn’t be more proud of our family!

Watch Kyle’s speech about our faculty family.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/11/23/lawline-com-faculty-family/

Lawline’s Life Long Process of Learning

Last Thursday, Lawline.com had their Third Annual Faculty Event!

Dave Schnurman, the president of Lawline, delivered a speech about the present and future of Lawline.com & our awesome faculty members.
He announced our product, Life Long Learning, which can be viewed at Keepsmart.com. Also, he explained the major achievements Lawline.com has accomplished with our faculty members and production staff over a short period time.
The role of learning and creating relationships are what Lawline.com is all about. This was definitely the Learning Event of the Year.

Watch David’s speech below.

Posted in: Actively learning, Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2011/11/22/lawlines-life-long-process-of-learning/

This is….Jeopardy (Lawline Style)

Wednesday morning started like a Pop Quiz!

Alex Trebeck has some new competition coming out of the Lawline Office. With the company growing and new employees starting every week, Lead Program Attorney Kyle Robinson, thought it would be a great idea to bring some trivia to our morning meetings. With questions ranging from the year Lawline started, to what is Dave’s middle name, everyone got involved. In the end, team “E” came away with the win but everyone now knows a little bit more about the company and what we are all about!

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Permalink: http://careers.lawline.com/2011/11/04/this-is-jeopardy-lawline-style/

Taking Imagination Seriously

This Tuesday Morning, I presented a video on Janet Echelman.

What is very inspiring about this video is the multiple use of our core values we believe here at Lawline.com. It shows her displaying creative solutions, then she is actively learning as well as driven to be better . With patience and research, she mastered a new form of art that she has never done before.
Her journey through her career reminded me of Lawline.com’s own journey. Whenever we are presented with new situations, we meet it head on ready to solve it. Even if we never did a certain skill before, we learn it and come back better & smarter than before as a team.

Posted in: Actively learning, Driven to be better, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2011/10/25/taking-imagination-seriously/

One Man’s Trash is Another Man’s Treasure

Today in our AM Huddle, one message from Corey’s presentation was similar to an old saying: “A poor man does not learn from his mistakes. A good man does learn from his mistakes. A wise man learns from the mistakes of others.”

Below is a video by Ian Ritchie, where he talks about the evolution of the internet and how he missed out on the chance to team up with Tim Berners Lee to develop the World Wide Web. The whole message is essentially on making sure to give things a chance and think outside the box, because you never know when a big opportunity might come your way. Dismissing someone as crazy and dismissing their ideas is only going to limit your success. Sometimes you have to be believe in someone else before you can believe in yourself. Take a leap of faith.

Posted in: Actively learning, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2011/10/20/one-mans-trash-is-another-mans-treasure/

October Spotlight: Mike R. – ACTIVELY LEARNING

Recently, Lawline announced its scholarship program, in which employees would be reimbursed to a certain amount for learning related activities. In any change or movement, it always takes a leader to get the process started. Mike R. is that leader.

Immediately, Michael has taken advantage of office incentives by taking technical courses like PHP and learning more about AdWords. Type something that has to do with CLE into Google, and you’ll see Lawline there… that’s all Mike’s learning!

In addition the PHP class is an extension of what Mike has already taught himself with HTML. Truly, Mike has become one of the most versatile members of the organization through his never ending quest to learn.

Last, he has even taken it with him on the weekends. Michael not only motivates himself to learn and increase his knowledge and skills but he also motivates others. Currently he is tutoring students on Saturdays in Brooklyn.

Michael is always actively learning 7 days a week and continues to be a learning inspiration.

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Permalink: http://careers.lawline.com/2011/10/19/october-spotlight-mike-r-actively-learning/

Tossing for Answers

On this fine Monday morning, Patricia tossed a ball at her coworkers!

However there was a fun purpose behind it. On the ball were many random questions. Once a circle was formed, each person got a chance to toss the ball to a person in the circle. When someone catches the ball,  they must answer the question where ever their right thumb lands on. The point to this exercise was to get to know more about each other. For example, we learned how some would ward off zombies, what someone’s favorite childhood smell was, and what one person strongly believed in. The answers were unique and interesting.

Getting to know more about our great team members was an awesome and fun start to this week.

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2011/10/17/tossing-for-answers/

A Journey to the Marathon

running

To me the thought of running a marathon was always so foreign. Only a certain type of person does it. Right?  Not me. Never. Why would I want to anyway, it is really really long?  Well that is the point, isn’t it? To challenge yourself to do something that is so impossible and seems so difficult.  To know if you can accomplish this you can set your mind to accomplish anything.  Notice how I wrote mind and not body.  While it is your body that is being conditioned it is your mind that will see you through the 17 weeks of training.

After being inspired by Kyle who ran the NY Marathon last year for the first time, I felt the need to try the ultimate challenge as well.  Before I knew it Kyle and I were training for the Philadelphia Marathon that takes place November 20th.  I got to tell you from the first moment I was hooked.  Before we trained the furthest I ran was 6 miles and that was a stretch.  We are now in our 13th week and have run 15 miles at one time and a total distance of 237 miles.  We are in the home stretch with the longest runs coming up in the next few weeks. I will be doing several follow up posts on our progress and hope to convince Kyle to as well.  This has been one of the most inspiring things I have ever done and look forward to crossing the finish line and sharing my experience with the world.

See “A Journey to the Marathon – A Defining Moment” (Part 2)
See “A Journey to the Marathon – On Cloud 9″ (Part 3)

Posted in: Actively learning, Driven to be better, Exuding Optimism, Taking time to help others | 1 Comment
Permalink: http://careers.lawline.com/2011/10/11/a-journey-to-the-marathon/

What we Learned at the Tribal Leadership Event

Tribal_leadership2

We recently went to an event hosted by NY Enterprise Report where John King, the author of Tribal Leadership spoke about the importance of forming triads and eventually tribes in your organization.  Below is our main take away from the event.

The strongest point of his argument was how powerful a group of 3 is, and how important it is to focus on the trio when building relationships and working towards a goal. We really liked the two applications of this point both in business and in every day life.

In a work environment, getting a third person involved or an outside opinion can raise ideas that two might never have thought of in the first place.  Adding another mind has such an incredible benefit. While most people know this, meetings are generally conducted in twos. If you focus on building tight groups of 3, and then working on putting the groups of 3 to work completing tasks, they will work more efficiently and be drastically more successful.

Outside of work, the emphasis is to be the connector between worlds. If you introduce people you build your status with each of them and you support their relationship. This is something that can lead to many more relationships in general. The key here is to introduce people as often as possible, because you never know when something might come of the relationship and everyone benefits from the connection.

The talk was a ton of fun and hearing everyone’s different thoughts is a great way to preserve and enhance the ideas that were raised. One of the coolest parts of the talks is when he said these are just tools, take them and make them work for you.

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Permalink: http://careers.lawline.com/2011/10/11/what-we-learned-at-the-tribal-leadership-event/

Sean Stephanson – A Man Full of Inspiration & Great Advice

SeanStephenson

We recently saw Sean Stephenson speak and got so much out of it. He is only 3 feet tall but lives his life as if he is 100 feet tall. Below are our take aways from the event.

  • YOU MUST HAVE A CLEAR VISION OF WHERE YOU SEE YOURSELF AND WHERE YOU WANT TO BE IN LIFE! – PRESIDENT OF THE US EXAMPLE.
  • You get out of life what you put in.
    You and you alone are in the driver’s seat. Sean did not accept doctors that told him he would not live. He did not accept that he had to live with broken bones, that his body would limit his life, or that he could not accomplish anything he dreamed.  We all have reasons and excuses to make (BUTs). There is no place for any of them in a purpose-driven life. If you want to succeed, have a clear vision and go after it.
  • Be in the Driver’s Seat
    Second, the key to having the right attitude is ownership of your life. What I found extremely insightful is that he takes it upon himself to change the energy if his physical state makes anyone uncomfortable. If he leaves it up to the other person to make the call or take the action, it will never happen. He is always in control and in the driver’s seat of his own life, and he takes full responsibility for how others feel around him.
  • Connection is an exchange of emotion.
    • You want to feel like people connected with you first as a person then you can do business.
    • It doesn’t matter how smart, or skillful someone is, if there isn’t an emotional connection there won’t be a good relationship.
  • The dance club example – How you act gives out an energy and people can feel it. So you create the world around you and how people act around you. Example: If you’re having fun and being positive, others around you will act the same.
  • Handshake example. The energy will bring to situation will shape the environment. That is common sense even though it is not common practice.
  • The example of a kid throwing the shoe. His dad killed his mom. We throw shoe by getting tantrums extra - You should be careful before you want to attack or put someone down before knowing their entire story. If you knew their story you might act differently towards them. The people that make you upset or annoy you the most are the ones you should try the hardest to have an emotional connection with — that’s how you grow. Build relationships. Don’t throw the shoe. Do not be quick to judge.
  • ELEVATOR STICK EXAMPLE – Stress will kill you and usually, it’s the little things in life that stress you out. You should try to look at the funny things when you’re in a stressful situation.
  • Sean is responsible for how we feel in his presence. He chooses to create an environment to make it fun to be around you. This comes from the sharing of emotion.
    –>You create how people feel in your presence.  It is up to you to make them feel comfortable.  Everyone has their down days, weeks, months….but its up to you to change that.
  • The SIZE of our BUTS are enormous and they stink. But I am not pretty enough. But I don’t have the time. We were built to get off our but to stand and change our perception.
    • You stick out of  the crowd and become a Target so that is why people are afraid to do it.
  • Why make your life excused killed? Seeing is not believing. Believing is seeing.  You have to shift your belief system. How do you feel about health, wealth, and relationships.
  • You need to connect with people you can’t stand and who challenge you most because that is how you grow.
  • How much time do you work on connecting with yourself. It comes down to your internal dialogue. The voice is always talking to you.
  • What is awesome about time is it is the only equal commodity.
  • How am I speaking to myself? Like a best friend or worst enemy. This is the voice you could be working on and improving.  It is the little thing that tears us down not the big things that we come together on.
  • Focus on what you do have,  do love, and do want.  Note the dont’s.
Posted in: Actively learning, Driven to be better, Exuding Optimism | Leave a comment
Permalink: http://careers.lawline.com/2011/09/26/sean-stephanson-a-man-full-of-inspiration-great-advice/

Intrapraneurship and The Successful Entrepreneur

Often, we isolate the traits and personality of entrepreneurship solely to those who launch start and run a business on their own. However, I firmly believe that intrapreneurship is the top quality a person can have. A company of intrapraneurs is one in which each employee seeks the creative aspects to grow and expand their responsibilities and their departments within the company through creative thought and extra, but deliberate, effort.

In his book, The Intelligent Entrepreneur, author Bill Murphy Jr. follows three Harvard Business Students in their paths in entrepreneurship. When I began reading, I was unfamiliar with the book completely, and the way in which Murphy ties the three students together and follows them reads more like a novel than anything. Each student was amongst the class of 1998, and the book follows the through to their 10th anniversary. What did they accomplish? You’ll have to check it out.

Murphy states are the 10 rules of successful entrepreneurship (and, in my mind, intrapraneurship as well). One that stood out to me is to focus on innovation and scale.

Creativity ties right in with Lawline. How we can grow our roles and departments, make our site more scalable, expand into new industries, and take the what starts as legal education and grow it into a never-ending pursuit of knowledge amongst lawyers and professionals amongst a number of markets that cannot be limited is the thought that continues to drive me.

When you have some time, check out the other nine rules here. You are sure to get something you can apply and that hits home with you.

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2011/09/26/intrapraneurship-and-the-successful-entrepreneur/

Take Me Out to the Ballgame!

Sean, Corey, Micah, and Ann with a great view of the game!

Last night the Lawline staff took off for the Yankees v. Devil Rays game at Yankee Stadium to enjoy an evening of hot dogs, pizza, drinks, fresh cut grass and great company.

Check out some of the pictures from the game last night below! Anyone know who won, by the way.

Thanks for a great night everyone!

MK and Ken pose for the camera.

Sal, Gamal, and Mike looking good as always

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2011/09/21/take-me-out-to-the-ballgame/

September Spotlight – Anna “All Encompassing”Award

First – THANK YOU to Anna for the inspiration for the first ever “All Encompassing” spotlight in the newsletter.

Now – to the article…

Anna is someone who can be counted on each day to exhibit all the core values. She is willing to help, throwing herself at difficult challenges until the task is complete. Not only does she attack difficult tasks with a smile, but has garnered recognition from loyal readers of her blog where she engages all of us to actively learn about topical and relevant legal developments. She picks difficult legal topics and makes them funny.  Her unique ability to add a legal spin to the cultural phenomena of the day make an entertaining read and exhibit Anna’s good humor and determined work ethic.

Her many LearnLawline articles can be read here!

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/09/14/september-spotlight-anna-all-encompassingaward/

September Spotlight: Dave – ACTIVELY LEARNING

C’mon. Though his modesty may always seek to have someone else under the spotlight – we have to give props where props are due. The President of Lawline, David Schnurman…Who actively learns more than he does?

When he has downtime or is commuting, you won’t find Dave snoozing on a stranger on the train. Dave would rather pick up a book (or Kindle) and learn when others would rather rest. Not only that, he shares every book he reads with everyone at Lawline. Because of this, the morning huddles are inspirational as Dave gives inspiring presentations on what he learns. For example, just recently he gave everyone a book called “The Success Principles” so they could further better themselves.  The purpose of this book is to increase personal confidence, handle daily challenges and provide the necessary tools to accomplish goals. What a great guy to share this!

Knowledge is power and Dave wants everyone to have that. He believes it so passionately that he passes this on to his company and has instilled it in the culture as well. Employees have access to Kindles, books, documentaries, and a full database of CLE topics for free because of him. He always asks questions and seeks to learn across all departments and encourages others to learn other departments.  Whether it is marketing, sales, customer service or accreditation, he knows it. If he doesn’t, he will ask and learn. Dave avoids using any quantitative statements such as “I’ll try” and says “I will” and follows through.

Lawline grows as David’s learning grows – a great motivator because his learning never stops. That is why Lawline is the great company is it today and will continue its upward path.

Dave also actively teaches us all. Here are some examples from right here on the culture blog:

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2011/09/14/september-core-value-spotlight-dave-actively-learning/

Why Our Education System Should Model How You Are Taught in Preschool

preschool

Last night I went to a parent/teacher conference for my childrens’ first preschool class that starts this week.  Something that one of the teachers said really struck me as a crucial aspect of learning. She said “Preschool teaches your kids how to be learners and most importantly cope with discomfort. If you already know how do to something, learning would not be fun.“  As we move up in grades this concept is slowly forgotten and children are taught to focus on getting the right answers and not make mistakes.   One thing I believe it is more important to ask the right question than give the right answer that was memorized.  Learning is about the raw concept of discovery and exploration and that is what makes us human. If we can re-import this concept to all levels of our school system from k-12 to college level we will create a much brighter future for us all.  My hope is Lawline.com and our future partnerships can have some part in making that happen.

Posted in: Actively learning, Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2011/09/13/why-our-education-system-should-model-how-you-are-taught-in-pre-school/

Three Year Anniversary Helicopter Adventure

What are some of the benefits of working at Lawline.com for 3 years? Well one of them is going on an adventure of your dreams.  For Micah and Christie it was an helicopter ride over NYC.  See below a video of their experience.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions | Leave a comment
Permalink: http://careers.lawline.com/2011/09/12/three-year-anniversary-helicopter-adventure/

The Success Princples: How to Get From Where You are to Where You Want to Be

successprinciplesgif2

In yesterday’s Huddle I was happy to hand out a copy of “The Success Princples: How to Get From Where You are to Where You Want to Be” to everyone in the company.  I first listened to the principles on Audible and was so motivated by them I purchased the book on the Kindle.  However, this is the type of book that its good to have a hard copy so you can write in the margins and keep around your apartment.

During the meeting I presented two examples from the book to give a taste of what is inside.

  1. It is easier to be 100% committed to something than 99%. — There was a 75 year old man who ran 8 miles a day. Only on a full moon he would eat ice cream. His birthday fell on a new moon and his family dressed as a full moon to try to convince him to eat the ice cream cake. He politely declined and said if he cheats a little now it will be that much easier to cheat again.
  2. It is important to always keep your agreements and commitments. If you do you will be relied on more by others as well as have a stronger belief in yourself.  Particularly in a company setting this is very important to other members of your team.  Four ways to keep your agreements are 1) Make less commitments, 2) Say no more, 3) Write down every commitment you make, 4) Renegotiate commitments you cant keep.

I am looking forward to getting everyone’s feedback as they navigate the many principles in the book.  Just a hint the first 5 are some of the most important so you will get hooked early.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | 1 Comment
Permalink: http://careers.lawline.com/2011/09/09/the-success-princples-how-to-get-from-where-you-are-to-where-you-want-to-be/

Michael Kim on Lawline.com and Zappos

Michael Kim, a star player of the Lawline.com post-production team, was recently in Las Vegas for a social event, where he embarked on the unlikely adventure of a tour at Zappos, a company renowned for its company culture and its underlying values. Program Attorney Kyle Robinson interviews Michael on what he encountered at Zappos, and how it relates to the core values practiced here at Lawline.

Posted in: Actively learning, Uncategorized | 1 Comment
Permalink: http://careers.lawline.com/2011/08/29/michael-kim-on-lawline-com-and-zappos/

Jeff Reekers on Lawline.com and “Tipping Points”

Continuing with Lawline’s series of in-house interviews, Program Attorney Kyle Robinson interviews Jeff Reekers, Lawline’s Marketing Director and Renaissance Man, on what keeps the company churning ahead, and what upcoming “tipping point” might carry the company to the next level.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/08/24/jeff-reekers-on-lawline-com-and-tipping-points/

Good Luck Jeff!

As Jeff Reekers is about to take on the Iron Man challenge, we just wanted to wish him good luck!

See you at the finish line!

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/08/24/good-luck-jeff/

August Core Values – Michael Kim – ACTIVELY LEARNING

What happens in Vegas doesn’t always stay in Vegas.

Recently Michael Kim set out on vacation to celebrate a good friend’s bachelor’s party in Las Vegas. Normally, when taking a vacation, especially to Vegas, it is rare to find someone willing to work for the company. Not MK. Instead of hitting the slots, Michael hopped into a van and headed over to Zappos’ headquarters to find out how to better integrate our Core Values into our company culture.

During his visit, Michael was able to interact with different employees to see how Zappos built a company around the culture.  Making sure that everyone from Lawline would be able to gain from his amazing experience, Michael made for us a MK Slice Production original. The video showed his journey from the plane flight over, to interviews with his car driver, and finally the tour of the headquarters.

There was not one point in the video where a smile was missed. Michael brought with him questions asked from people in the Lawline office to see how exactly each employee feels about their every day experiences at Zappos. The common theme was that everyone loved coming to work and enjoyed being part of a company built on culture.

Michael started his presentation by asking around the room where people would buy their shoes? Most said in a store nearby. After the presentation, we were all able to see how creating a culture in a company can turn a big box industry into an online enterprise “Delivering WOW Through Service.”

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2011/08/19/august-core-values-michael-kim-actively-learning/

Culture and Experience – Interns 2011

Summer 2011 has come and gone, and so have our Interns for this year. All four of them were able to exemplify our Core Values and carry them out on an every day basis. Working with students is one of my favorite parts of my job because I am able to share knowledge with people who have yet to experience what I have. Mentoring our interns and providing them with a great learning experience is our goal for every internship program.

Whether they are assisting our customers, preparing course materials, maintaining relationships with faculty, creating new courses, or assisting with recruitment, all interns are able to learn through real life experience. We would not have it any other way.

Lawline’s Internship Program normally requires a minimum of 20 hours per week for one reason: we want to make sure we are able to give this student enough responsibility that their job will be an important part of our company. Anything less than 20 hours can sometimes result in a person not being her often enough to depend on to complete assignments on a regular basis.

Our four interns from Summer 2011 (Brett, Brandon, Nadia, and Matt) share their experiences in the following videos. Feel free to check out what they thought of Lawline!

Matt Gold – Human Resource Internship Program – Florida State University

Nadia Tariq – Production Department Internship Program – Brooklyn Law School

Brandon Glantz and Brett Hirsch – Content Development Internship Program – Cardozo Law School and New York Law School

Posted in: Actively learning, Driven to be better | Leave a comment
Permalink: http://careers.lawline.com/2011/08/15/culture-and-experience-interns-2011/

Five Take Aways from my Entrepreneurial Internship at Lawline

After Matt Gold has completed his second summer here at Lawline, he wishes to share 5 tips for any individual looking to actively learn on what is needed to maximize your experience at a company.

Five Take Aways from my Entrepreneurial Internship at Lawline

By Matt Gold

This summer marked my second year interning at Lawline, where the entrepreneurial atmosphere has provided me with great opportunity for personal and professional growth. The hands-on experience I have gained at this small, tight-knit organization is something a larger company would not have offered. Here are five of the most import things I have learned about what it takes to be a successful intern in an entrepreneurial organization experiencing rapid growth.

1. Work Hard

While this may sound obvious I can’t stress enough how important working hard, very hard is. If you are fortunate enough to intern for a growing business you will likely find that there is never a shortage of work that needs to be done. Show initiative and volunteer for new assignments. Be prepared to eat lunch at your desk. Your assistance and positive attitude will be appreciated by management. Also, handling various assignments exposes you to diverse job experiences.  The level of new skills and knowledge you take away from an internship will be directly proportionate to the range of tasks you perform and the effort you put in.

2. Be Flexible and Resourceful

Interning at Lawline has sharpened my time and project management skills.  Entrepreneurial businesses, like Lawline, that are experiencing rapid growth and opportunity, are also likely facing new challenges that come along with entering unchartered territory. Therefore they probably don’t have a “how to” manual for every task they assign to you.  Be prepared to work on tasks that have never been done before and complement that with the self-discipline required to complete assignments on time. I have had to learn how to independently pace myself and determine the best time schedule especially when working on multiple projects. It can be challenging, but has pushed me to be independent, creative and strategic.

3. Volunteer to write an article or report

Find or volunteer for an assignment that provides you with a physical take away; something you can add to your portfolio. I was given an assignment to write an article for our Learn.Lawline Learning Blog.  Marketing and online communication is vital to Lawline’s success in communicating with existing clients and attracting new ones. My writing assignment required me to think and write like a marketing professional. I wrote the copy in a bulleted fashion that makes it easier for busy people to read. I also embedded hyperlinks to online videos that emphasized my points and showcased Lawline course products. The article is now posted online at http://learn.lawline.com/2011/06/getting-started-with-social-media-five-things-lawyers-need-to-know/ and I have added it to my portfolio.

4. Adhere to Lawline’s Core Values

  • Actively learning
  • Seeking creative solutions
  • Taking time to help others
  • Exuding optimism
  • Driven to find a better way

Lawline’s Core Values shape the culture and define the character of our organization. Our core values are demonstrated not only in the work place but also in our everyday lives. The core value that I hold dearest to myself is exuding optimism. It is extremely important to come into work each day with a smile on your face. As the old saying goes, smiles are contagious. I can say with confidence that having an optimistic approach to your work will make you a much more successful employee. This approach has helped me overcome many obstacles when adversity inevitably arises. Of course in order to honor the shared core values it is essential you work in a company that reflects your own values. Fortunately Lawline’s values and mine are well matched. I believe the success and job satisfaction I have experienced at Lawline is directly connected to my passion for the company mission and its core values.

5. Be a Team Player and  find a  Mentor/Coach

I enjoy sports and have experienced the importance of team work through my participation in them. Working at Lawline has also allowed me to be part of team. The Lawline team includes everyone from the interns to the CEO. All of us are passionate about our work and strive for success. Success can be measured many ways but includes delivering excellent customer service and creating efficient systems that build our business.  This team oriented, inclusive atmosphere provides daily interaction with top management. I have gained so much from observing and interfacing with these dynamic leaders, especially my direct supervisor Frank Furbacher. I admire Frank’s work ethic and his drive to continually try new approaches to achieve goals. I appreciate the fact that that just like a great coach, Frank has trained me to perform better and has taught me many new skills. I am also thankful for his support and guidance. We all need the encouragement of others to do things we’ve never done before.

I don’t think a larger company would have given me the hands-on experience that I’ve gained from interning at Lawline. Furthermore, the real-world experience has given me a chance to apply things I have learned from my professors and text books. I will take this knowledge with me back to college and beyond.

Posted in: Actively learning, Uncategorized | Leave a comment
Permalink: http://careers.lawline.com/2011/08/15/five-take-aways-from-my-entrepreneurial-internship-at-lawline/

Matt Gold on the growth of Lawline 2010-2011

Matt Gold, intern extraordinaire, brought us his passion, talent, and strength of character two summers in a row. In addition to discussing his own experience at Lawline.com, he offers insight as to how we grew as a company from 2010 to 2011.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others, Uncategorized | Leave a comment
Permalink: http://careers.lawline.com/2011/08/12/matt-gold-on-the-growth-of-lawline-2010-2011/

The Lawline Webcast & the Tale of the Tennessee Rancher

Micah’s thoughts on getting presenters comfortable with the camera, drawing on a memorable conversation with a Lawline customer.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others, Uncategorized | Leave a comment
Permalink: http://careers.lawline.com/2011/08/12/the-lawline-webcast-the-tale-of-the-tennessee-rancher/

Lawline Summer ’11 in Review: The Intern Perspective

Kyle Robinson, Program Attorney at Lawline.com, interviews programming interns Brett Hirsch and Brandon Glantz on their experience working at Lawline.com – what inspired them, what amused them . . . what compelled them to learn and keep learning. A discussion of Lawline’s Core Values forms a keystone of the conversation.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others, Uncategorized | Leave a comment
Permalink: http://careers.lawline.com/2011/08/10/lawline-summer-11-in-review-the-intern-perspective/

Core Values Surviving the Dog Days of August

Rocking out to Blink 182:

Hanging out with lawmakers on Capitol Hill:

Sightseeing at the Jefferson Memorial:

Litigating with the Justices of the US Supreme Court:

Cores values are showing up all over the country.  Interested in getting your own core values card?  Contact us and we’ll be more than happy to send you one!

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/08/08/core-values-surviving-the-dog-days-of-august/

Lawline Culture Rap

In honor of Dave’s birthday we put together this awesome video about the Lawline culture and our team members!

Happy Birthday David!  -From all of us here at Lawline.com

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/08/03/lawline-culture-rap/

Shark Week

With Discovery Channel’s Shark Week upon us, Lawline wanted to give everyone our favorite Shark Clip. Shark Week is just one of the many ways in which Lawline employees are Actively Learning! (Core Value #1)

Shark Week

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Permalink: http://careers.lawline.com/2011/08/02/shark-week/

Core Values Make A Splash

Looks like the Core Values are really traveling far, breaking international borders in CANADA!

Fishing off the Jersey Shore:

Voyaging with our friends in the North:

Where have your Core Values been?  Don’t have a Core Values card?  Let us know and we’ll send you one!!!

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/07/29/core-values-make-a-splash/

Core Values Spotlight: Patricia is Actively Learning

Tricia

Actively learning is different than passively learning. Learning actively takes going out seeking knowledge, and going above and beyond the call of duty to seek solutions and attain knowledge. Patricia Tedesco is always actively learning during the workday and continues long into the evening hours.

At Lawline, her happy attitude and unflappable patience is apparent, and as a result, she is continually learning new ways to communicate our product to customers. She delights our customers on the phone every day, routinely getting complimentary feedback for her kind and patient attention.

In the evenings, she pursues learning by participating in a rigorous paralegal certification program. In fact, she has told us that watching Lawline’s CLE programs has helped her better understand her paralegal course work.

In support of furthering her legal education, Lawline has assisted Patricia in obtaining a paralegal internship with Zalman, Schnurman & Miner. In the fall, she will be working at both companies; of course the best part for us is that both companies are in the same location.

Patricia is an example of the kind of engaged learning that each employee strives for here at Lawline. Congratulations Patricia and thank you for everything you do!
Actively learning is different than passively learning. Learning actively takes going out seeking knowledge, and going above and beyond the call of duty to seek solutions and attain knowledge. Patricia Tedesco is always actively learning during the workday and continues long into the evening hours.

At Lawline, her happy attitude and unflappable patience is apparent, and as a result, she is continually learning new ways to communicate our product to customers. She delights our customers on the phone every day, routinely getting complimentary feedback for her kind and patient attention.

In the evenings, she pursues learning by participating in a rigorous paralegal certification program. In fact, she has told us that watching Lawline’s CLE programs has helped her better understand her paralegal course work.

In support of furthering her legal education, Lawline has assisted Patricia in obtaining a paralegal internship with Zalman, Schnurman & Miner. In the fall, she will be working at both companies; of course the best part for us is that both companies are in the same location.

Patricia is an example of the kind of engaged learning that each employee strives for here at Lawline. Congratulations Patricia and thank you for everything you do!

Posted in: Actively learning | Leave a comment
Permalink: http://careers.lawline.com/2011/07/20/core-values-actively-learning/

John McEnroe now has our Core Values Card

John McEnroe

Last night I attended a Ping Pong event held by Entrepreneurs Organization, which I have been a member for the past two years.  On my way home some guy saw my paddles and started asking a bunch of questions.  It turns out it was John McEnroe and he is playing in ping pong tournament next week at Spin. I gave him one of the paddles as he said he would use it the tournament.

Of course I used it as an opportunity to spread the word about our Core Values.  I gave him a card and took him through them. I took a photo with him, while he had the card the wrong way and its hardly in the photo, I felt good that I was able to keep spreading the word.

Always carry the core values card on you as you never know who you will meet.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/07/15/john-mcenroe-now-has-our-core-values-card/

Book Review: Inside the Success of 100 Great Businesses

Today I’ll be reviewing “Inside the Success of 100 Great Businesses” by Emily Ross and Angus Holland.  I asked Dave for a recommendation awhile ago and he suggested this entertaining book – thanks!

This book contains 100 short stories of how businesses in various industries were created, the challenges they faced, and the unique paths they took to achieve tremendous success. What I liked most about the narratives is that they focused on the people who created the businesses – their childhoods, backgrounds, and values.  It was interesting to learn about how these leaders were able to overcome adversity and direct their companies in the right direction.

Revolutionaries – IKEA
The sections of this book are divided into various “categories” of successful companies. One such category, the “revolutionaries,” includes companies that transformed their respective industries by undertaking bold new endeavors.  IKEA is a revolutionary company that is mentioned is the book.  I’m sure most of you have heard of IKEA and even bought some furniture from one of its stores.  For those of you who don’t know, IKEA is a company that provides affordable and fashionable furniture to the masses on a worldwide scale.  It was founded by Swedish entrepreneur Ingvar Kamprad in 1943 and is now the largest furniture retailer in the world.

Mr. Kamprad is credited for revolutionizing the furniture industry as he was able to make furniture, considered luxury goods at the time, accessible to the general public.  He accomplished this by aggressively undercutting his competitors and implementing innovative strategies to reduce production costs.  Viewed as a threat by other Swedish furniture companies, IKEA was eventually boycotted by The Swedish National Association of Furniture Dealers (at the time the biggest furniture association in Sweden).  Mr. Kamprad swiftly adapted to this roadblock that stood in the way of his company’s continued growth – he began producing furniture in neighboring Poland (across the Baltic Sea and to the south of Sweden) and hiring in-house furniture designers.  To save on storage and shipping costs, Mr. Kamprad came up with the ingenious idea to flat-pack the furniture in boxes (e.g., having the legs of a table detached) and sell them this way to customers.  Flat-packing also made it extremely easy for customers to transport furniture and assemble it in their homes.

Have you ever purchased furniture from IKEA?  If you look at the instruction manual, you will notice that there are only pictures and no words – this is such a simple yet powerful concept that efficiently creates a universal set of instructions. The pictures are clear and the assembly is minimal so that even a chimpanzee can put together IKEA furniture!*

Throughout the evolution of his company, Mr. Kamprad always emphasized the importance of having a proactive approach to meeting customer needs.  For example, when he noticed that customers were leaving the store during lunch hours, Mr. Kamprad installed cafeterias serving delicious and affordable food.  He also introduced child care services that made it comfortable for young families to remain in IKEA stores for extended periods of time.

Mr. Kamprad set up nine commandments that his employees are required to follow – these commandments center on the values of enthusiasm, humility, and responsibility.  These values define him as a person and so he is able to set a great example for employees to follow.  He also discourages extravagance and waste – although he’s a billionaire, he drives a beat-up Volvo, flies economy class, and rides public transportation whenever possible.

*This is not intended to demean the intelligence of (1) chimpanzees or (2) people who are unable to assemble IKEA furniture properly.

Is Lawline a “Revolutionary” Company?
The reason why I talked about IKEA at length is because I think Lawline shares many of its principles.  Lawline is a company that:

  • Is agile so that it can quickly adapt to technology and the needs of its customers;
  • Is constantly finding ways to become more effective in reaching goals and more efficient in performing tasks;
  • Is focused on providing stellar service to customers and faculty members; and
  • Embraces its core values so that they are the guiding principles from which decisions are made and actions are taken.

As Lawline strives to “become the universal standard for continuing education,” it begs the question as to what this phrase means – I interpret it to signify our endeavor to become the unequivocal leader of the continuing education industry that relentlessly sets and raises the bar for quality and service.

A company becoming the “universal standard” of an industry is not an easy accomplishment that occurs overnight or through the efforts of a handful of individuals – It can only be achieved through the collaborative effort of every employee to reach a common objective (the big picture), hard work, and a fierce determination to find a better way of doing every single task.  Each person is in the best position to ascertain the improvements can be made in their respective roles and should take responsibility in ensuring that such improvements come to fruition.

Will Lawline end up in mediocrity or rise up to the challenge and become the undisputed leader in continuing education? Each one of us is empowered to help steer our company down the path to success – cheers to the future of Lawline!

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/07/13/book-review-inside-the-success-of-100-business-geniuses/

How to Build a Successful Company Culture

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Some people hate their job, but here at Lawline we are lucky to have people who are intensely passionate about building a strong cohesive culture and making this a great place to work. A great company culture is not something that just “happens,” it is designed. And Lawline CEO David Schnurman has put a lot of thought into designing a strong company culture based on a collaborative fun environment full of people who like to be challenged, and has been recognized for his ideas most recently by the Fox Small Business Center.

In his recent article on the Fox Small Business Center, David writes about the difficult process of creating a collaborative and challenging environment. He gives examples of things he has done to create this kind of environment that we see on a daily basis here at Lawline.

The result? David said and I think we would all echo that “We are fortunate to now have successfully achieved a fun atmosphere where our employees come early, act professional, exude positive energy, and feel committed to the success of the company, while always pushing each other to find a better way to accomplish our goals.”

Read the full article “How to Build a Successful Company Culture” on the Fox Small Business Center Here

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/07/12/how-to-build-a-successful-company-culture/

Core Values are Soaring!

Since I received my Core Values card I have been instilling them on my children. All of our Lawline.com values apply to the school and social situations and lately I’ve even heard one of there friends mention our Core Values.

So I brought my kids to the Meadowlands Fair this weekend, before we went I mentioned to them about Kyles post about where his card has been and that I wanted to take a picture of the card while we were there. They had the great idea of showing it on top of the ferris wheel. So here is our core Value cards 285 feet in the air.

Taken with android so I apologize for the quality.

Posted in: Actively learning, Driven to be better, Exuding Optimism, Seeking creative solutions, Taking time to help others | Leave a comment
Permalink: http://careers.lawline.com/2011/07/11/core-values-are-soaring/